Panic! G4 freezes on startup...

[supro]

Hi, whenever I have the "DigiSystem™ INIT" in my extensions folder, my G4 freezes on startup. When I move it out, the computer works perfectly (but I cannot use the 001 of course). This never happened with my old 733 quicksilver. Current setup: G4 dual 1 gig, digi 001, logic 5.5 platinum, OS9.2.2. Any help would be really appreciated.

Thanks,

Gunnar

[where02190]

HAve you tried doing a clean install of PT? We run on the same machine (dual 1ghz qs) with PT 5.1.1 and 5.2.1 and no problems here.

Hope this is helpful.

[Ben Jenssen]

Have you tried a clean system + digi system files? There are (older) extentions that cant coexist with digi init.

[supro]

Thanks for your suggestions guys but I just saw this: [img]images/icons/frown.gif[/img]

Apple Power Mac G4 "Mirrored Drive Doors" Models — Dual 867 MHz, Dual 1 GHZ, and Dual 1.25 GHz with d24 systems and Digi 001 systems

Some Pro Tools d24 users and Digi 001 users have experienced a system hang on startup with early models of these CPUs. If you have experienced this problem with either d24 hardware or a Digi 001 when connected to one of the "mirrored door" G4s, you should contact AppleCare at 1 800 APL-CARE (within the U.S.). For those customers outside of the US, there should be an AppleCare card included in your Apple product packaging which has the local AppleCare phone number. When contacting AppleCare, customers should refer to the "Digidesign Digi 001 or audio system".

[supro]

Originally posted by Ben Jenssen:
There are (older) extentions that cant coexist with digi init.

<font size="2" face="Verdana, Arial">Hi Ben, do you know which extensions?

[Snow-Dog]

Originally posted by supro:
Hi, whenever I have the "DigiSystem™ INIT" in my extensions folder, my G4 freezes on startup. When I move it out, the computer works perfectly (but I cannot use the 001 of course). This never happened with my old 733 quicksilver. Current setup: G4 dual 1 gig, digi 001, logic 5.5 platinum, OS9.2.2. Any help would be really appreciated.

Thanks,

Gunnar

<font size="2" face="Verdana, Arial">

[Snow-Dog]

Well hi there,
I happen to have the exact same problem over here, I just read your message as I am about to take my G4 to the people who sold me the Mac. I have also read about the APL-CARE phone call but haven´t tried it yet.
Have you tried to use your Digi001 System with ProTools 6 for OSX? I´m wondering if that could be a solution for the problem.
So far the only thing I´ve read about the problem that´s different from what you´ve found is a notice found here:
http://duc.digidesign.com/cgi-bin/ub...;f=24;t=015229
It was posted in october from last year. So if you know anything else about how to solve the "freeze" problem, could you send me something about it?
Thanks and good luck.

[supro]

Hi Snow-Dog, I found this:

some more info

I will call apple tomorrow. I wonder how long I will have to wait over here (Sweden) for a new board or a new power supply...

[Snow-Dog]

Hey Supro,
How come? Isn't there an Apple center near you?, or does it mean they will send you a replace motherboard from the States?
I wonder.

[supro]

Hey Snow-Dog, I talked to an Apple-service and they will have it fixed in a couple of days...
[img]images/icons/smile.gif[/img]