Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 11-16-2022, 01:46 AM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,657
Default Re: System Usage

You have multiple things seemingly going on here and are throwing out a list of stuff you have done, but not in a way that it is easy for others to follow what you have exactly done.

Lets start with the basics... this is an exactly what Mac? iMac? Mac Pro?..
what exact interface are you using? what H/W buffer size, sample rate, ignore errors checked? all those other settings?

I'll just note 16GB memory is the minimum spec, if you are running lots of VIs or other very heavy sessions you may have memory issues.

set HW Buffer to some large value like 1024 and leave it at that for other tests. Try unchecking ignore errors and unchecking dynamic plugin processing since its an easy test. Leave them that way for all other tests.

What happens when you then use Built-in Output (or whatever it is called on your Mac) as the playback engine?

What was the original problem affecting your work that you are trying to solve? what AAE error etc? Or is it the meter was just worrying you? The Pro Tools meters are not the greatest resource for telling you anything.

As already asked do you see the Mac Activity Monitor also reporting this behavior?

Did anything change with plugin installs? Any other updates recently? Is the system fully optimized? every last thing done?

Your intuition to suspect plugins is good, a problematic plugin certainly can cause CPU use with no session open. But what exactly did you do with plugins? you said you moved out all plugin files to the unused folder. Make sure you are working with the correct .aaxplugin files, move them all to unused. then trash prefs, restart Pro Tools and confirm that the core plugins were automagically put back and you see them loading into Pro Tools. Then create a new session and confirm basic stuff works and all the non-core plugins are indeed gone. Then leaving that setup alone, do not return any plugins to the folder... and use that to continue to do other tests.

Use Pete Gates PT Prefs tool to make trashing prefs easy.

I would not be in a hurry to reinstall pro tools until you have done the above tests/clarified info here.

Last edited by Darryl Ramm; 11-16-2022 at 02:46 AM.
Reply With Quote
  #12  
Old 11-18-2022, 10:41 PM
aftermid aftermid is offline
Member
 
Join Date: Aug 2000
Location: miami, Fl. USA
Posts: 173
Default Re: System Usage

Lets start with the basics... this is an exactly what Mac? iMac? Mac Pro?..
what exact interface are you using? what H/W buffer size, sample rate, ignore errors checked? all those other settings? This is Mac Mid 2012 Pro using an Omni HDX interface. Sample Rate is 44.1kHz. H//W Buffer I have tried different settings, as we as cache setting and RAM settings.

I'll just note 16GB memory is the minimum spec, if you are running lots of VIs or other very heavy sessions you may have memory issues.

set HW Buffer to some large value like 1024 and leave it at that for other tests. Try unchecking ignore errors and unchecking dynamic plugin processing since its an easy test. Leave them that way for all other tests.Already tried this

What happens when you then use Built-in Output (or whatever it is called on your Mac) as the playback engine?Have not tried this, but why would this be relavant?

What was the original problem affecting your work that you are trying to solve? what AAE error etc? Or is it the meter was just worrying you? The Pro Tools meters are not the greatest resource for telling you anything.Pro Tools stalls and freezes temporarily. I do get not enough RAM -9137 error

As already asked do you see the Mac Activity Monitor also reporting this behavior?yes

Did anything change with plugin installs? Any other updates recently? Is the system fully optimized? every last thing done?Yes, I installed a UVI plug in called VIR Harmonic Bohemian Cello. This seem to be taking up about 60% of the activity monitor. However, it does not affect Logic's performance in any way. I am talking to the company as to way this may be. Still waiting on an answer from them.

Your intuition to suspect plugins is good, a problematic plugin certainly can cause CPU use with no session open. But what exactly did you do with plugins? you said you moved out all plugin files to the unused folder. Make sure you are working with the correct .aaxplugin files, move them all to unused. then trash prefs, restart Pro Tools and confirm that the core plugins were automagically put back and you see them loading into Pro Tools. Then create a new session and confirm basic stuff works and all the non-core plugins are indeed gone. Then leaving that setup alone, do not return any plugins to the folder... and use that to continue to do other tests.Did this and I am suspecting the VIR Harmonic plugin, although I don't why it's causing this conflict, it doesn't with Logic Pro.

Use Pete Gates PT Prefs tool to make trashing prefs easy.

I would not be in a hurry to reinstall pro tools until you have done the above tests/clarified info here.I have not uninstalled/reinstalled Pro Tools through out my diagnosing.
Reply With Quote
  #13  
Old 11-19-2022, 12:50 PM
64GTOBOY's Avatar
64GTOBOY 64GTOBOY is offline
Member
 
Join Date: Dec 2015
Location: Cypress Texas
Posts: 798
Default Re: System Usage

A quick heads up on your possible plugin issue: Pro Tools and Logic use different plugin platforms so the fact that the problem occurs in one DAW only means little. You might try uninstalling the particular plugin, clearing the Pro Tools plugin preferences then reinstalling the plugin.
__________________
Dell XPS 8900 i7-6700K CPU @ 4.00GHz 64 Gig Memory:Seagate 2x 2TB, 4TB,500gb EVO OS Windows 10 pro
PT 2023.3 Studio through an A&H Qu-32
Reply With Quote
  #14  
Old 11-19-2022, 01:40 PM
aftermid aftermid is offline
Member
 
Join Date: Aug 2000
Location: miami, Fl. USA
Posts: 173
Default Re: System Usage

Interestingly the plug in manufacturer is now pointing the finger to UVI, the platform it runs on. I've used Falcon on this UVI with no issues. So I'll try uninstalling, as you suggest.


UVI on their site suggest lowering the polyphony, so I did and this helped a little. Also, when I look at Pro Tool's activity monitor being slammed at 100%, the Mac's activity monitor shows about 18%. Don't know why the big discrepency between Pro Tools reading and the Mac's. If they are both monitoring Activity, you'd think they'd be in close proximity in their readings.


I find that a little perplexing.
Reply With Quote
  #15  
Old 11-19-2022, 01:50 PM
Ben Jenssen's Avatar
Ben Jenssen Ben Jenssen is offline
Member
 
Join Date: May 2000
Location: Oslo
Posts: 5,260
Default Re: System Usage

Quote:
Originally Posted by aftermid View Post
Also, when I look at Pro Tool's activity monitor being slammed at 100%, the Mac's activity monitor shows about 18%.
I asked about this in post number four of this thread. You ignored it. I also asked another question that you never answered. I'll not bother with this thread anymore, it's just a mess.
__________________
Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6.
Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad.
Reply With Quote
  #16  
Old 11-19-2022, 09:24 PM
aftermid aftermid is offline
Member
 
Join Date: Aug 2000
Location: miami, Fl. USA
Posts: 173
Default Re: System Usage

Quote:
Originally Posted by Ben Jenssen View Post
I asked about this in post number four of this thread. You ignored it. I also asked another question that you never answered. I'll not bother with this thread anymore, it's just a mess.

I think I already answered this, if I understood your question. The Mac's CPU and Memory manager does not match the numbers on Pro Tools activity usage manager. Not sure what you mean by "task manager", for this is something I am familiar with on PC's not Mac's. Mac's have a Force Quit window. Not sure if that clarifies or maybe I am still not understanding your question.
Reply With Quote
  #17  
Old 11-19-2022, 09:25 PM
aftermid aftermid is offline
Member
 
Join Date: Aug 2000
Location: miami, Fl. USA
Posts: 173
Default Re: System Usage

Quote:
Originally Posted by 64GTOBOY View Post
A quick heads up on your possible plugin issue: Pro Tools and Logic use different plugin platforms so the fact that the problem occurs in one DAW only means little. You might try uninstalling the particular plugin, clearing the Pro Tools plugin preferences then reinstalling the plugin.

Tried uninstall/reinstall. Same thing. Trashed preferences, all the usual steps.
Reply With Quote
  #18  
Old 11-19-2022, 11:20 PM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,657
Default Re: System Usage

Quote:
Originally Posted by aftermid View Post
Yes, I installed a UVI plug in called VIR Harmonic Bohemian Cello. This seem to be taking up about 60% of the activity monitor. However, it does not affect Logic's performance in any way. I am talking to the company as to way this may be. Still waiting on an answer from them.
So the problem seems to be right in front of you.

As others have pointed out that the plugin in it's AU format is working fine for Logic Pro means absolutely nothing about it working fine in it's AAX format for Pro Tools. Different binary interfaces, different code executing in the plugin.

The test is simple if you suspect one plugin... move the .aaxplugin file out of the Pro Tools plugin folder for that plugin you installed, trash prefs, restart Pro Tools, then ideally your problem will be gone if it was that plugin. (OK there are possible very unlikely worse case scenarios say where a bad plugin helps corrupt a session file and problems persist because of that--but very unlikely and here you are having CPU issues even without a session open--which as I mentioned earlier is a classic sign of a bad plugin).

And not enough RAM AAE error... consistent with a bad plugin with a memory leak.
Reply With Quote
  #19  
Old 11-20-2022, 10:30 PM
aftermid aftermid is offline
Member
 
Join Date: Aug 2000
Location: miami, Fl. USA
Posts: 173
Default Re: System Usage

Quote:
Originally Posted by Darryl Ramm View Post
So the problem seems to be right in front of you.

As others have pointed out that the plugin in it's AU format is working fine for Logic Pro means absolutely nothing about it working fine in it's AAX format for Pro Tools. Different binary interfaces, different code executing in the plugin.

The test is simple if you suspect one plugin... move the .aaxplugin file out of the Pro Tools plugin folder for that plugin you installed, trash prefs, restart Pro Tools, then ideally your problem will be gone if it was that plugin. (OK there are possible very unlikely worse case scenarios say where a bad plugin helps corrupt a session file and problems persist because of that--but very unlikely and here you are having CPU issues even without a session open--which as I mentioned earlier is a classic sign of a bad plugin).

And not enough RAM AAE error... consistent with a bad plugin with a memory leak.

Yes, it's becoming clearer it's this plug in, in this particular. Trying to see how the manufacturer is going to explain this. Right now, they're pointing the finger at UVI and UVI back at them. Typical of software manufacturers.
Reply With Quote
  #20  
Old 03-01-2023, 10:07 PM
unkJE's Avatar
unkJE unkJE is offline
Member
 
Join Date: Dec 2011
Location: Adelaide, Australia
Posts: 3,018
Default Re: System Usage

I know this reply is probably too late, but I only just saw this Thread.

If you haven’t already solved your issue, there’s a new host – a free upgrade from UVI to Gorilla-Engine for all customers who own the UVI versions of Virharmonic Bohemian Cello:
https://virharmonic.reamaze.com/kb/g...gorilla-engine

https://gorilla-engine.com/


Note:
https://cdn.shopify.com/s/files/1/00...f?v=1676046194
Do not install the sample files to any restricted locations or cloud syncing folders like: Program Files, Desktop, Downloads, Documents, Pictures
__________________
Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife!
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Total PT System Usage: CPU Usage at 100% with Nothing Running TMNTfan Pro Tools 2019 11 11-28-2019 04:34 AM
Real CPU Usage vs. Pro Tools System Usage Window tbonesteak4dinner Pro Tools 11 19 02-21-2019 08:04 PM
CPU usage error?! System usage 2%... pascalmowla Pro Tools 12 3 03-10-2016 12:00 PM
Good System Usage/RTAS settings for Quad Core system Mental Clarity 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 7 12-19-2008 03:09 PM
HTDM not showing CPU usage in the system usage Brandonx1 Pro Tools TDM Systems (Win) 3 12-19-2004 09:45 AM


All times are GMT -7. The time now is 04:10 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com