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Cant find my HD system in my account
Hi,
I've just looked in my account and can't find any information about my HD system registration. I assume everyone else has their system showing in their account? I can find all the upgrades and optional purchases over the last 8 years. When i transfered ownership to me i think i might have had another account name? my old email address!! but i've tried logging in with that, but no luck. but maybe i had a different password and i've tried everything i can think of. When i did the transfer i had a customer ID 103474 It was done in 2004 as a HD1 and i still have the original details and previous owner details etc. I'm guessing without this i can't get the support plan? If support can shed any light on this i would appreciate it Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#2
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Re: Cant find my HD system in my account
Chris as far as I know any Digi or Avid hardware that is registered to you does not show up in your My Avid account. Only new software and upgrades show. At least thats how it works on the LE|Native side of the street.
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Scott Formerly Hobo Wan Kenobi Core 2 Specs Page ASUS P6T6 Revolution | i7 930 | 12GB OCZ DDR3 1600 7-7-7-20 | PTLE 10 | CPTK | 003 | Presonus D8 | 11Rack | Alesis AI3 | Presonus HP60 | Mercury + Studio Classics | Sound Toys | MasseyPack | Axiom61 | MAudio Keystation Pro 88 |
#3
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Same here: I've got a bunch of hardware (hd2 purchased new, definitely registered to me) and only software licenses and updates show in the avid account.
I, for one, would like to know of this NuBus core system I have here is registered to me... Since I got it in 1998 I can't remember if I ever did the transfer! Guess I will call avid. -jeremiah Sent from inner space |
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