PT8 M-Powered Crashes Immediately

[chrisconover]

Hi,

I'm currently using Pro Tools 8 M-Powered on my late 2008 Macbook Pro 2.4ghz and 2 gb ram running OS X 10.5.5 with a M-Audio Firewire 1814. It was working well and for no apparent reason today the application crashes as soon as it is launched. The splash screen appears, but it does not start scanning for hardware or plug-ins before it crashes.

No additional programs have been installed recently. I have tried deleting my preferences on all hard drives connected to the system. I also attempted to fix disk permissions and take[bleep]my plug-ins out of the plug-in folder. The update cs2 was also downloaded and installed, but yielded no positive results. Finally, I uninstalled Pro Tools and did a clean install of it. The same problem still exists. Does anyone have a solution or similar problem?

I tried calling Digi, but it seems to be quite hard to get through.

Thanks,
Chris Conover

[DigiTechSupt]

When you say you trashed preferences - which ones did you trash exactly?

Did you also trash database files?

Have you tried launching Pro Tools from a new administrator account? Are all your plug-ins up to date? Have you tried any of the other suggestions in the General Troubleshooting thread?

[chrisconover]

Hello,

I trashed both the Pro Tools Preference files and Databases and Volumes files. Following your advice (and the general troubleshooting), I just tried to create a new admin account, but PT is still not working.

I only have the built in Digidesign plug-ins running on this system.

I have tried all of the suggestions on the general troubleshooting page.

When I launch Pro Tools the splash screen appears, displays "Loading Pro Tools" and then crashes before any progress is made. I'll put the error notices I receive at the end of this post.

If you have any other suggestions that would be great. I need to get the system up and running as soon as possible.

Thanks,
Chris Conover

[chrisconover]

Here is the crash log:
from the OSX report log/console message:
Process:
Pro Tools M-Powered [595]
Path: /Applications/Digidesign/Pro Tools/Pro Tools M-Powered.app/Contents/MacOS/Pro Tools M-Powered
Identifier: com.digidesign.ProToolsMP
Version: 8.0.0 (8.0.0f314)
Code Type: X86 (Native)
Parent Process: launchd [550]

Date/Time: 2009-04-22 04:17:24.401 -0400
OS Version: Mac OS X 10.5.5 (9F2533)
Report Version: 6

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSCFString getBytes:range:]: unrecognized selector sent to instance 0x1c1bab50'

Thread 0 Crashed:
0 com.apple.CoreFoundation 0x922b2ff4 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 4
1 libobjc.A.dylib 0x92bf8e3b objc_exception_throw + 40
2 com.apple.CoreFoundation 0x922ba34a -[NSObject doesNotRecognizeSelector:] + 186
3 com.apple.CoreFoundation 0x922b894c ___forwarding___ + 892
4 com.apple.CoreFoundation 0x922b8a12 _CF_forwarding_prep_0 + 50
5 com.apple.CoreFoundation 0x92200579 CFDataGetBytes + 217
6 com.apple.chud.core 0x4b00f0e5 utilGetCFProperty + 193
7 com.apple.chud.core 0x4b00f545 utilGetMemCtrlInfo + 575
8 com.apple.chud.core 0x4b01881e chudInitialize + 935
9 ...gidesign.framework.ProTools 0x028dd8cb TTimelineSelectionLayer_ForwardDeclarationHack::Re moveReference(TTimelineSelectionLayer*) + 65489
10 ...gidesign.framework.ProTools 0x028dd79e TTimelineSelectionLayer_ForwardDeclarationHack::Re moveReference(TTimelineSelectionLayer*) + 65188
11 ...gidesign.framework.ProTools 0x0288c727 LaunchProTools + 1119
12 com.digidesign.ProToolsMP 0x00007ff2 0x1000 + 28658
13 com.digidesign.ProToolsMP 0x00002b52 0x1000 + 6994
14 com.digidesign.ProToolsMP 0x00002a79 0x1000 + 6777

Thread 1:
0 libSystem.B.dylib 0x950e6d66 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x951190d3 _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x9511a957 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x965831ba TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x96582f9a TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x965b3d48 TimerThread + 74
6 libSystem.B.dylib 0x95117f79 _pthread_start + 321
7 libSystem.B.dylib 0x95117e36 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x950e6d66 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x951190d3 _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x9511a957 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x965831ba TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x96582f9a TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x965b4142 DeferredTaskThread + 70
6 libSystem.B.dylib 0x95117f79 _pthread_start + 321
7 libSystem.B.dylib 0x95117e36 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x950edeee __semwait_signal + 10
1 libSystem.B.dylib 0x95118bf1 pthread_cond_wait$UNIX2003 + 73
2 com.apple.ColorSync 0x9504d45c pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x9505fd8e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x95117f79 _pthread_start + 321
5 libSystem.B.dylib 0x95117e36 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa031a0f0 ebx: 0x92bf8e1c ecx: 0xa03191a0 edx: 0x003ff000
edi: 0xa0375f20 esi: 0x1c1bab50 ebp: 0xbffff288 esp: 0xbffff288
ss: 0x0000001f efl: 0x00000282 eip: 0x922b2ff4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x2aa21000

Binary Images:
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[chrisconover]

<f8be57311f78bcb8f6c2e0455c592492> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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[DigiTechSupt]

When you did an uninstall, did you do a clean or safe uninstall? If you did a safe one - try it again, this time choose the clean option.

One other thing to try would be to download and install the Mac OS X 10.5.5. Combo Update. From the looks of the crash log, it looks like it could be an OS service causing the crash (chud). Reinstalling the combo update may fix the problem.

[Rufalo]

Yeah maaaan!

[no1bassoonist]

Same issue but with LE. It was working in the past but now it doesn't work anymore.

[sinukus]

Removing the CHUD tools should fix this.

Hint: chudInitialize

[chrisconover]

@sinukus Can you elaborate on how to remove CHUD tools?

Thanks in advance,
Chris