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Old 01-28-2021, 10:02 AM
benjart's Avatar
benjart benjart is offline
Join Date: Jan 2021
Location: USA
Posts: 1
Default A Striking Lack Of Functionality

Hello PT forum

I have had pro tools since August and it ran relatively well on my Microsoft Surface. However, I got a new computer for Christmas (HP Spectre, 16GB Ram, Intel Core i7) and when I installed PT here it only worked for a little while before it crashed. I tried to launch it again but my computer screen started strobing so I shut it down. After this I ran some other programs that were taxing on the processor and graphically so I knew that my computer was not the issue and I uninstalled/reinstalled Pro Tools. Again, it only worked one time before it crashed and would not open again without immediately crashing. I did some reading on this forum and ultimately decided to uninstall/reinstall AGAIN but as you can probably assume from the fact that I am posting here-it still doesn't work. I also know that it is not my interface that's screwy because I have used it with two other computers and it worked fine (It's a Behringer UMC 202HD). Anyway, I tried it again recently and all the buttons were replaced by a red square with "PNG" written on it and I have attatched a screenshot. I feel like I've exhausted all of my options but I don't want to switch to Ableton without asking the forum first :)

Thank you in advance,
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Old 01-29-2021, 01:47 PM
albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 37,271
Default Re: A Striking Lack Of Functionality

That looks like a major graphics issue to me(maybe try updating the graphics driver). While its better these days than it used to be, Pro Tools is still a finicky beast and you can't make any assumptions on any new PC being compatible. As for other DAW options, Ableton is certainly one of them, but Studio One and Reaper are both highly capable programs and are much less finicky than PT.
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