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#11
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Re: What happens to those who bought voice packs?
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Scott Gatteño |
#12
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Re: What happens to those who bought voice packs?
I think those voice packs were just a stopgap solution to a problem that could not have been solved with this hybrid mixer at that time. Which is why it sounds nice that Voice Pack customers should (?) get some kind of compensation.
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Janne What we do in life, echoes in eternity. |
#13
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Re: What happens to those who bought voice packs?
I don't own any voice packs so I don't have any skin in the game. I thought about this last night and suggest Avid do right by their customers that spent good money on voice packs. Perhaps offer them a credit towards purchase of other Avid products. It can be 75% of what they paid towards the voice packs (or an appropriate percentage that makes fair financial sense). This will be a win-win situation.
1. It shows good will for folks that invested in the Avid ecosystem, but software releases rendering their investment worthless through no fault of their own. Turn that negative situation into a positive customer relations effort. 2. It helps these users reinvest their expenses into additional useable Avid products. Honestly, the voice packs don't do any good for anyone now. 3. Avid benefits by moving more products. This may motivate someone to buy something that they hesitated due to cost concerns. (ie. Someone may be eyeing a new Carbon interface but put off by the price. The credit may be just enough to bring the cost down to an acceptable price point for the user's budget. Avid already got their money from the voice pack sales. Leverage that to generate additional sales and profits.
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Obsidian Dragon
MacbookPro14,3 - Intel Core i7 3.1 GHz, 16 GB MacOS 13.6.6 running Protools 2024.3.1 Mac Studio M1Max - 64GB MacOS 14.4.1 running Protools 2024.3.1 |
#14
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Re: What happens to those who bought voice packs?
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Life progresses... :)
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offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3.1/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
#15
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Re: What happens to those who bought voice packs?
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Obsidian Dragon
MacbookPro14,3 - Intel Core i7 3.1 GHz, 16 GB MacOS 13.6.6 running Protools 2024.3.1 Mac Studio M1Max - 64GB MacOS 14.4.1 running Protools 2024.3.1 |
#16
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Re: What happens to those who bought voice packs?
We can discuss whether Avid should or shouldn't offer compensation to those who purchased voice packs as much as we want, but since they already said they will, the question to me is what is the compensation and when will we know?
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Scott Gatteño |
#17
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Re: What happens to those who bought voice packs?
They got me for the toolkit and then for Heat. What can you do?
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Apple M1 Mac Studio (base model) ProTools Carbon w/SSL XLogic MADI-AX Instagram: https://www.instagram.com/sparkletune/ |
#18
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Re: What happens to those who bought voice packs?
So I tried to open a ticket asking about this. I got no response for over 2 weeks now so i assume we got fleeced. Just another prick by the monolith.
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#19
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Re: What happens to those who bought voice packs?
You seem surprised..Are you new to pro tools?..
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#20
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Re: What happens to those who bought voice packs?
no. But looking back we got exactly 25 months of use out of the product. I did not expect such a short shelf life.
also things like the complete production toolkit had a upgrade path. This is just a dead end. |
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