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Old 01-14-2011, 08:48 AM
Kurt Briggs Kurt Briggs is offline
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Default Am I entitled to support?

I'm having problems navigating the Avid Customer support.

I just upgraded with a download version. Where is the information required to register the product? Am I entitled to support and if so, how do I get it?

Thanks,

Kurt
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Old 01-14-2011, 10:49 AM
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AvidCS AvidCS is offline
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Post Re: Am I entitled to support?

Assisted Support is provided using Avid Support Codes. More info can be found here:
http://www.avid.com/asc
http://www.avid.com/support/support-center

P.S. If you need assistance registering or activating your product, or with a hardware repair, there are options on our phone menus for those.
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Old 01-15-2011, 09:55 AM
Kurt Briggs Kurt Briggs is offline
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Default Re: Am I entitled to support?

Thank you
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