No Display on Artist Control

[Nico Zottos]

Hey guys...So I've been using the artist control for about seven months now with no problems. I recently used it the other day for a recording session (it was in working order) and haven't updated or changed anything since then. Today I turned on my artist control and the faders moved to their resting position and the buttons lit up as usual but nothing came on the display. I thought the unit had shut off so I checked by opening a PT session and sure enough, all of the faders moved to match the first four tracks assigned and if I touch randomly on the screen it will select whatever track is really there so the touch controls work fine, the problem is purely the display has suddenly stopped functioning. Anyone else experience this? Thanks a lot for the help!

Nico

[Nico Zottos]

Thanks! I just put it into the hardware test mode and everything functions fine, minus the display so it must be an internal problem. Luckily its under warranty. Thanks again.