EUCON 2025.3.0 Released

[philbone100]

Quick update...

So now everything seems to be connected!

and... we are back to square 1!

All works except the meters that are once again extremely slow to respond, if at all.

[philbone100]

Hi Eddie

If you read through the next two posts, you’ll see that I pretty much got everything speaking and functioning correctly as far as the computer system goes.
I still have the original problem, which is that meters are unresponsive and do not move. They light up, they stall but everything else functions, so I’m really questioning the software itself. I have to work so I’m tempted to see if I can go back a version in all the software to where it was working before, But I really think something is wrong here.

By the way, I am myself an experienced ProTools consultant. Between 1998 and 2015 I was one of Digidesign’s top consultant / sales people and I trained in Palo Alto (under Christopher Bock, Brian Carter, Jon Con and Bill Lackey) so I always try to figure things out on my own to understand it better! But I am at a loss with this one. ��
I would be happy to post a short video clip, but I’m not sure how to do that here?

Do you have any other suggestions or comments?

Cheers, Phil

[its2loud]

Originally Posted by philbone100

I have a dedicated WiFi router connected to the ethernet port of the Mac M1. From this are connected the Dock and S1 units via ethernet cables. The tablets are connected via Wifi forced at 5.0GHz. There is nothing else connected to this network.
It was all working perfectly before the update to Eucontrol.

...not sure exactly how to post an image!or exactly what you require... happy to answer any queries

Cheers!

Phil

What port of this WiFi router is the Mac plugged into? LAN or WAN.

What is the network service order on the Mac?

This is all a bit of networking mess

My setup is as follows:

Modem -> Linksys Mesh router (provides WiFi to the entire home)
Linksys Mesh router -ethernet cable-> 5 port Netgear switch hub (for internet distribution)

1) Switch Hub -ethernet cable-> NAS
2) Switch Hub -ethernet cable-> TP-Link A54 (dedicated to Pro Tools system)

TP-Link A54 - WiFi (named Eucon_5G, provides connectivity for the 3 tablets)
TP-Link A54 - LAN Port -> -ethernet cable-> Mac M1 (OS 12.6.6) provides connectivity to the S1 and Dock units... and ALSO needs to somehow provide internet…

You should consider simplifying this by getting an additional USB Ethernet adapter for the Mac and having two separate Ethernet connections. One strictly for NAS and Internet, the other solely for Eucon.

The fact that you have your mesh WiFi router connected to both switches is likely causing IP conflicts along with the two TP-Link A54’s. You do not need two TP-Links for Eucon. All Eucon devices should only be connected to the same router for both Ethernet and WiFi. As long as the tablets are connected to that single router and the Dock and S1’s are connected to that same router via Ethernet, and the Mac has a dedicated LAN connection to that same router, you will be good. No need for the Mac to have WiFi on.

Also,this..

Originally Posted by EddieJones

Bandwidth and latency. both remote storage and Audio over ethernet can saturate the network cause all kinds of issues with EUCON...which also needs to be real time.

As it seems you have your NAS and Eucon and internet all running down a single Ethernet connection to the Mac all with the mesh Linksys router and the TPLinks giving out IP addresses.

Your setup should look like this..

Connection 1. Linksys Mesh router Ethernet -> 5 port switch < NAS & Mac Ethernet port ( this is also your internet connection to the Mac.

Connection 2 ( via usb Ethernet adapter to Mac via LAN on router) -> TPLink A54 < Dock, S1 Ethernet LAN, tablets via dedicated TPLink WiFi network, different from your home network.

The TPLink should have and entirely different IP range from your home network router (Linksys)

For example, if your Linksys is 192.168.1.1, then the TPLink should be 192.168.2.254.

The other, potentially less stable option, with only one Ethernet connection to the Mac, is to put the TPLink router into bridge mode. I suspect it is not currently running in that mode.

The fact that your setup was running before was likely a fluke. Since you updated Eucon it’s most likely that all IP address got reassigned and now you’re getting conflicts between the Linksys and the TPLink.

[philbone100]

Thank you for such a detailed reply - I truly appreciate it!

...
I only have a single TP-Link unit, which provides Wifi for the tablets and LAN ethernet for the control surfaces. The IP is different from the home Linksys network. (192.168.1.1 and 192.168.0.1) and provides a completely different WiFi network from the home network. (SSID LinksysHome vs Eucon_5G)

The Mac is plugged into the LAN port of the TP-Link
The Mac service order is: 1) Ethernet then 2) Wifi. All others disabled.

Reading your reply it would be straight forward to create a second ethernet port via USB and dedicate it to the Auction network. It is worth a try.

But however... I just did this...

If disconnected EVERYTHING except for the TP-Link connection to the Mac, Disconnected the internet, NAS etc and I still have the problem!

Now I have:
MAC <-ethernet to LAN-> TP-LINK <- S1, S1, Dock
TP-LINK WiFi <-> Tablets

All the surfaces and tablets work fine. They are seen and function fully EXCEPT again for the tablet meters. The Time code works, the compression part of the meters is fine as is all the realtime displaying. However the METERS freeze and lock. Surface meters also fine.

Now having done this - If I now create a second Ethernet port on the MAC to add the Home NAS network how would that fix the issue?

In other words it is NOT the connection (IP) issues that seems to be at fault.

Cheers!

Phil

[illios]

Hello everyone, could you please tell if this EUCON version is compatible with Pro tools studio 2023.12?
Thanks in advance.
Ilias

[EddieJones]

Originally Posted by illios

Hello everyone, could you please tell if this EUCON version is compatible with Pro tools studio 2023.12?
Thanks in advance.
Ilias

Yes, it will work. You obviously won't get some features or bug fixes from newer versions though.

[its2loud]

Originally Posted by philbone100

Thank you for such a detailed reply - I truly appreciate it!

...
I only have a single TP-Link unit, which provides Wifi for the tablets and LAN ethernet for the control surfaces. The IP is different from the home Linksys network. (192.168.1.1 and 192.168.0.1) and provides a completely different WiFi network from the home network. (SSID LinksysHome vs Eucon_5G)

The Mac is plugged into the LAN port of the TP-Link
The Mac service order is: 1) Ethernet then 2) Wifi. All others disabled.

Reading your reply it would be straight forward to create a second ethernet port via USB and dedicate it to the Auction network. It is worth a try.

But however... I just did this...

If disconnected EVERYTHING except for the TP-Link connection to the Mac, Disconnected the internet, NAS etc and I still have the problem!

Now I have:
MAC <-ethernet to LAN-> TP-LINK <- S1, S1, Dock
TP-LINK WiFi <-> Tablets

All the surfaces and tablets work fine. They are seen and function fully EXCEPT again for the tablet meters. The Time code works, the compression part of the meters is fine as is all the realtime displaying. However the METERS freeze and lock. Surface meters also fine.

Now having done this - If I now create a second Ethernet port on the MAC to add the Home NAS network how would that fix the issue?

In other words it is NOT the connection (IP) issues that seems to be at fault.

Cheers!

Phil

You can't just disconnect it and expect it to change anything. You should do a complete restart, remove all surfaces from Eucon and re-add back in.

What kind of Mac is this? Does it have 10GBit ethernet?

@Eddie, wasn't the 10Gbit ethernet on the Mac Studios causing some issues with Eucon or am I just making that up?

[EddieJones]

Yes the Mac Studios with the 10Gb connections are not the best.

[its2loud]

Originally Posted by EddieJones

Yes the Mac Studios with the 10Gb connections are not the best.

Thanks, I thought so. This is why I went with a USB-C to Ethernet adapter for my Eucon connection.

[philbone100]

Originally Posted by its2loud

You can't just disconnect it and expect it to change anything. You should do a complete restart, remove all surfaces from Eucon and re-add back in.

What kind of Mac is this? Does it have 10GBit ethernet?

@Eddie, wasn't the 10Gbit ethernet on the Mac Studios causing some issues with Eucon or am I just making that up?

Yes of course! ...as a matter of process I fully rebuilt the entire system.

I have a Mac M1 mini - 1 GB ethernet