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  #1  
Old 01-28-2023, 08:36 AM
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KenSluiter KenSluiter is offline
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Default footswitch not working

Hi All,

I'm trying to configure a momentary footswitch for punch in/out control through my artist mix.

I believe I have it configured correctly in Eucon (set to record/record), but Pro Tools (which is in quick punch) doesn't respond at all. I've tried switching polarity and power-cycling the artist unit w/ no luck.

What am I missing?

thanks in advance!!
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  #2  
Old 02-01-2023, 11:58 AM
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Default Re: footswitch not working

Hi, we have tested this here on a couple of systems. Have you checked that the footswitch is closing/working? You can also check in the Prefs tab Talkback status and see if its being seen.
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Old 02-01-2023, 12:44 PM
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Default Re: footswitch not working

Hi.
the foot switch does not appear to be "seen" by Eucon. I'm in the prefs tab , and the "status" is empty. I took the foot switch to a friends studio, and connected to his Artist mix and it works perfectly. We're also both on the same version of Eucontrol (2022.9.0.44)
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Old 02-01-2023, 01:06 PM
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Default Re: footswitch not working

Has it ever worked on that unit?
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  #5  
Old 02-01-2023, 01:17 PM
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Default Re: footswitch not working

I've had the unit for many years, but this is the first time I've tried to use this feature
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Old 02-01-2023, 01:21 PM
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Default Re: footswitch not working

Quote:
Originally Posted by KenSluiter View Post
I've had the unit for many years, but this is the first time I've tried to use this feature
Can you collect the logs(using the menu item on the icon) and post a link for me? After a full power up and connect so i can see the booting up and whether it even sees it.
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  #7  
Old 02-01-2023, 01:24 PM
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Default Re: footswitch not working

thanks for your help w/ this. Not sure what you mean by "using the menu item on the icon"
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  #8  
Old 02-01-2023, 01:40 PM
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Default Re: footswitch not working

/Users/kennethsluiter/Desktop/FilesForAvid_2023-02-01_133928.zip
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  #9  
Old 02-01-2023, 01:43 PM
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Default Re: footswitch not working

I "collected support files" from Eucontrol menu. How do I get you this zip file?
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  #10  
Old 02-01-2023, 01:46 PM
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Default Re: footswitch not working

Quote:
Originally Posted by KenSluiter View Post
I "collected support files" from Eucontrol menu. How do I get you this zip file?
Can you put on dropbox, Onedrive iCloud etc and send me a link?
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