New install PT12.2 iLok issue

[Willbloke]

Used PT at work for years (Uni) , our Central IT Dept now manage all the licences.
Got a new personal licence today , shows up on ilok as Pro Tools Perpetual .
But when I launch PT 12.1 on home machine (that was previously licenced with ATP licence that expired Dec31st) it now asks to activate iLok ?


Click Activate , put in iLok user details , comes back that I don;t have any licences to activate .

Updated iLok support software , shows licence is ok ?

This is the first time I've attempted to run PT from this new iLok , is there a step I've missed ?

I've supported ProTools for about ten years now and this is a new one on me !

[Willbloke]

Is it because the install was originally authorised to a different iLok account ?

I get to the Select Licence to Activate , if you have an iLok USB plug in now .

The iLok Manager sees the licences but Pro-tools only gives me the quit option ?

What have I done wrong !!!

[Willbloke]

Ok , it's an existing 12.2 install with a new licence .
iLok Licence Manager recognises and lists the physical licence , why doesn't Pro-tools ?

Perpetual licence !

[Willbloke]

Anybody ?