Help! / 7.3 to 8.0.3 / Windows 7 /Install DAE Problem !

[JSOM]

I'd appreciate any help with the following problem. I bought PT LE 7.3 Factory Rack 003 for Windows in 2008 from Sam Ash for $1500. I used it maybe 3 times before a family issue came up which took me completely away from recording. Fast forward to now. I'm now back in the studio and would like to use PT. I have since bought a Dell 540 desktop quad core with 6 GB of ram and 1 1/2 TB hard drive. Operating system is Windows 7. At NAMM last month a rep at Avid sent me a download of 8.0.3, the first version that he said would work with Windows 7. I did a clean download and install, but on the launch, I am running into the DAE 1115 error code every time. I have tried everything imaginable. Isin't 8.0.3 a Beta version? Therefore, shakey at best on Windows 7? The NAMM rep also sent me 8.0.5 Updater download but I can't install that until I can properly get 8.0.3 to install properly. I was an IT tech for 10 years so I know around OK on the hardware side. I have spent at least 8 hours so far on this problem. I'm a burnt out on it. I have tried uninstalling, reinstalling, optimizing Windows to the max, etc, etc. Any suggestions? Thanks in advance.

[filosofem]

Pro Tools 8.0.3 should be a full installer, correct? Update Pro Tools to 8.0.5 if this is so. Also can you post a sandra report?

[zedhed]

Win7 needs 8.04 or higher to run.

Install 8.03 but don't open it. Run the 8.05 updater as Filosofem said.

Download and install the latest 003 drivers if you haven't done so already;

http://avid.custkb.com/avid/app/self...3=1450&Hilite=

I install them with 003 turned off then reboot with it turned on.

Also, you may need to;

Control Panel>Device Manager>double-click on IEEE 1394 Bus host controllers>Double-click on the controller (or port) that your FireWire interface is connected to.
Click on the Driver tab.
Click on Update Driver.
Choose 'Browse my computer for driver software'.
Choose 'Let me pick from a list of device drivers on my computer'.
Choose '1394 OHCI Compliant Host Controller (Legacy)'.
OK.
Restart the computer.

[filosofem]

Originally Posted by zedhed

Win7 needs 8.04 or higher to run.

Hey zed, Pro Tools 8.0.3 was the public beta version for Windows 7.

Originally Posted by zedhed

Download and install the latest 003 drivers if you haven't done so already;

http://avid.custkb.com/avid/app/self...3=1450&Hilite=

I install them with 003 turned off then reboot with it turned on.

Also, you may need to;

Control Panel>Device Manager>double-click on IEEE 1394 Bus host controllers>Double-click on the controller (or port) that your FireWire interface is connected to.
Click on the Driver tab.
Click on Update Driver.
Choose 'Browse my computer for driver software'.
Choose 'Let me pick from a list of device drivers on my computer'.
Choose '1394 OHCI Compliant Host Controller (Legacy)'.
OK.
Restart the computer.

Correct me, I thought the above procedure is for Pro Tools 9 and above versions?

[JSOM]

I installed 8.0.5. Updater. It got rid of DAE error 1115, but now gives me DAE error 6006. I did everything that was suggested. Here's the requested Sandra report:

Model: Dell Studio 540

Workgroup: WORKGROUP

Host Name: DELLSTUDIO540

User: DELL STUDIO 540



< Processor >

Model: Intel(R) Core(TM)2 Quad CPU Q8200 @

2.33GHz

Speed: 2.33GHz

Cores per Processor: 4 Unit(s)

Type: Quad-Core

Integrated Data Cache: 4x 32kB, Synchronous, Write-Thru, 8-way, 64

byte line size

L2 Cache: 2x 2MB, ECC, Synchronous, ATC, 8-way, 64 byte

line size, 2 threads sharing



< Computer >

Mainboard: Dell 0M017G

BIOS: Dell 1.1.3 08/25/2009

Bus(es): ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/

SMBus

Multi-Processor (MP) Support: No

Multi-Processor Advanced PIC (:Yes

Total Memory: 6GB DIMM DDR2



< Chipset >

Model: Dell P45/P43/G45/G43 DRAM Controller

Front Side Bus Speed: 4x 333MHz (1.33GHz)

Total Memory: 6GB DIMM DDR2

Channels: 2

Memory Bus Speed: 2x 400MHz (800MHz)



< Memory Module(s) >

Memory Module: Elpida EBE10UE8ACWA-8G-E 1GB DIMM DDR2 PC2-

6400U DDR2-800 (5-6-6-18 3-24-6-3)

Memory Module: Nanya NT2GT64U8HD0BY-AD 2GB DIMM DDR2 PC2-

6400U DDR2-800 (5-6-6-18 3-24-6-3)

Memory Module: Nanya NT2GT64U8HD0BY-AD 2GB DIMM DDR2 PC2-

6400U DDR2-800 (5-6-6-18 3-24-6-3)

Memory Module: Elpida EBE10UE8ACWA-8G-E 1GB DIMM DDR2 PC2-

6400U DDR2-800 (5-6-6-18 3-24-6-3)



< Video System >

Video Adapter: ATI Radeon HD 3400 Series (40 SM4.1 600MHz,

256MB DDR2 1GHz 64-bit, PCIe 2.00 x16)



< Graphics Processor >

STREAM GP Processor: ATI Radeon HD 3400 Series (40SP 2C 600MHz,

256MB DDR2 1GHz 64-bit)



< Storage Devices >

Seagate ST3750630AS (750.2GB, :699GB (C:) (D:)

WDC WD1001FALS-41K1B0 (1TB, SA:932GB (F:)

Seagate ST31000333AS (1TB, Fi:932GB (G:)

Generic-Compact Flash (USB2): N/A (I:)

Generic-SM/xD-Picture (USB2): N/A (J:)

Generic-SD/MMC (USB2): N/A (K:)

Generic-MS/MS-Pro (USB2): N/A (L:)

Optiarc DVD+/-RW AD-7200S (SAT:N/A (E:)

HL-DT-STDVDRAM GE24LU20 (USB2):N/A (H:)



< Logical Storage Devices >

OS (C:): 684GB (NTFS) @ Seagate ST3750630AS (750.2GB,

SATA300, 3.5", 7200rpm, 16MB Cache)

internal 2 (F:): 932GB (NTFS) @ WDC WD1001FALS-41K1B0 (1TB,

SATA300, 3.5", 7200rpm, 32MB Cache)

PT (G:): 932GB (NTFS) @ Seagate ST31000333AS (1TB,

FireWire/1394/SATA300, 3.5", 7200rpm)

RECOVERY (D:): 15GB (NTFS) @ Seagate ST3750630AS (750.2GB,

SATA300, 3.5", 7200rpm, 16MB Cache)

Removable Drive (I:): N/A @ Generic-Compact Flash (USB2)

Removable Drive (J:): N/A @ Generic-SM/xD-Picture (USB2)

Removable Drive (K:): N/A @ Generic-SD/MMC (USB2)

Removable Drive (L:): N/A @ Generic-MS/MS-Pro (USB2)

Optical Drive (E:): N/A @ Optiarc DVD+/-RW AD-7200S (SATA150, DVD+

-RW, CD-RW, 974kB Cache)

Optical Drive (H:): N/A @ HL-DT-STDVDRAM GE24LU20 (USB2)



< Peripherals >

LPC Hub Controller 1: Dell LPC Interface Controller

LPC Legacy Controller 1: Asus F8000

Audio Device: Dell HD Audio Controller

Audio Codec: Realtek Semi 888 High Definition Audio

Audio Device: Dell RV620 Audio device [Radeon HD 34xx

Series]

Audio Codec: ATI (AMD) HDMI Audio

Disk Controller: Dell 4 port SATA IDE Controller

Disk Controller: Dell 2 port SATA IDE Controller

USB Controller 1: Dell USB UHCI Controller #4

USB Controller 2: Dell USB UHCI Controller #5

USB Controller 3: Dell USB UHCI Controller #6

USB Controller 4: Dell USB EHCI Controller #2

USB Controller 5: Dell USB UHCI Controller #1

USB Controller 6: Dell USB UHCI Controller #2

USB Controller 7: Dell USB UHCI Controller #3

USB Controller 8: Dell USB EHCI Controller #1

FireWire/1394 Controller 1: 10256 IEEE 1394 Host Controller

SMBus/i2c Controller 1: Intel ICH SMBus


< Network Services >

Network Adapter: Realtek PCIe GBE Family Controller (Ethernet)

Wireless Adapter: Linksys WUSB600N Dual-Band Wireless-N USB

Network Adapter #2 (802.11g (ERP), AES-CCMP,

24Mbps)



< Operating System >

Windows System: Microsoft Windows 7 Home 6.01.7601 (Service

Pack 1)

Platform Compliance: x64


=

[filosofem]

JSOM, DAE Error-6006 points to a audio driver, have you tried the 003 solution posted by zed?

[JSOM]

Yes, still no good. My FireWire ports are tested and good. I'm concerned that the 1394 (firewire) indicator light is constantly blinking on the front of the 003 Factory Rack, in the back of the Rack it's steady.

[JSOM]

FILO: Wasn't using the correct firewire 'Legacy"controller. Completely my fault and a really stupid oversite. I was moving too fast I guess. ProTools LE 8.0.5 has finally "launched" properly all the way through in concert with the Factory 003 Rack using Windows 7. Thanks for much for your help and your time. Step one complete. I need a drink. Here's to 'ya.

[filosofem]

Good stuff!