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  #1  
Old 11-30-2022, 07:23 PM
Elosis Elosis is offline
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Join Date: Nov 2022
Location: Avignon/France
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Default Licence transfer no response

Hello,

I'm transferring a ProTools Ultimate license, I bought the ASC code, but the code didn't work.
I opened a case 04539720
I was told to simply send the signed transfer form, I sent it, but since then no response and nothing has beent transfered.
It is been more 10 days now, and the new user of this license is waiting.
Via the case i already tried to have response two times since then, I do not know what to do.

Thank you
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Old 12-01-2022, 10:36 AM
cvicente22's Avatar
cvicente22 cvicente22 is offline
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Join Date: Jan 2018
Location: Pasay Philippines
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Default Re: Licence transfer no response

Hi there - I made a follow up on your transfer request on case 04539720. We apologize about the delay. Thanks!
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