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  #1  
Old 02-11-2016, 12:40 AM
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Default PT 11.3.2 installer cannot be found in account

my last update was PT 11.3.1, I found out 11.3.2 is out but I can't find it in my download account, how can I get help ?
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Old 02-11-2016, 02:19 AM
sw rec sw rec is offline
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Default Re: PT 11.3.2 installer cannot be found

I believe they only gave this to you when you bought the PT 12 upgrade, which makes very little sense, as you can't co-install 11 and 12.
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Old 02-11-2016, 06:57 AM
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Default Re: PT 11.3.2 installer cannot be found in account

Quote:
Originally Posted by bangbangbang View Post
my last update was PT 11.3.1, I found out 11.3.2 is out but I can't find it in my download account, how can I get help ?
Are you on a support plan? Even though Avid in the person of Tony Cariddi said here early last year that PT11 updates after 11.3.1 would be free updates they backtracked and made it a paid update.
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Old 02-11-2016, 11:49 AM
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Default Re: PT 11.3.2 installer cannot be found in account

I can't find it as a paid update as well
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Old 02-11-2016, 12:42 PM
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Default Re: PT 11.3.2 installer cannot be found in account

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Originally Posted by bangbangbang View Post
I can't find it as a paid update as well
You have to pay for the upgrade to PT12 in order to access 11.3.2, or have PT 11HD.

And you can't currently upgrade from PT11 to PT12 except for buying a monthly subscription as the option to upgrade a permanent license is not even available at this time.
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Old 02-11-2016, 01:04 PM
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Default Re: PT 11.3.2 installer cannot be found in account

Absurb
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Old 02-11-2016, 04:38 PM
sw rec sw rec is offline
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Default Re: PT 11.3.2 installer cannot be found in account

"you can't currently upgrade from PT11 to PT12 except for buying a monthly subscription"

Not true. You can buy it outright...

http://www.sweetwater.com/store/detail/PTAUP
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  #8  
Old 02-12-2016, 11:59 PM
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Default Re: PT 11.3.2 installer cannot be found in account

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Originally Posted by sw rec View Post
Not true. You can buy it outright...
http://www.sweetwater.com/store/detail/PTAUP
oh really? so good?
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  #9  
Old 02-15-2016, 07:02 PM
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Default Re: PT 11.3.2 installer cannot be found in account

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Originally Posted by musicman691 View Post
Are you on a support plan? Even though Avid in the person of Tony Cariddi said here early last year that PT11 updates after 11.3.1 would be free updates they backtracked and made it a paid update.
Yup.

They fibbed...
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Last edited by WKG; 02-15-2016 at 07:12 PM. Reason: edit for social tolerance....
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  #10  
Old 02-16-2016, 08:53 AM
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Default Re: PT 11.3.2 installer cannot be found in account

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Originally Posted by WKG View Post
Yup.
They fibbed...
$money$ after all,
I won't be buying PT12 until ver15.

I still using my PT7.3 and PT10 and 11 as the main verison.

PT7.3 use with mbox 2 mini on a macbook 10.4 tiger,
PT10 use with mbox 2 on a macbook 10.7 lion.
above both for mobility.
PT11 on a windows 7 PC with 003R and command 8
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Last edited by bangbangbang; 02-16-2016 at 09:22 AM.
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