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  #11  
Old 12-06-2020, 04:57 AM
11miles 11miles is offline
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Default Re: reinstatement question

Thanks for clarifying!
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  #12  
Old 01-07-2021, 08:35 AM
octasan octasan is offline
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Default Re: reinstatement question

Hello...

I had to reopen a case about this. The number is 04089159 I'm writing here in hope I can get a reply from Jeffro

Thanks a lot
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  #13  
Old 01-10-2021, 01:12 PM
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Default Re: reinstatement question

Quote:
Originally Posted by octasan View Post
Hello...

I had to reopen a case about this. The number is 04089159 I'm writing here in hope I can get a reply from Jeffro

Thanks a lot
Hi,

I've just checked and this is all set now. Please check your iLok License Manager.

Thanks.
-Tope
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  #14  
Old 01-10-2021, 09:46 PM
octasan octasan is offline
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Default Re: reinstatement question

Hi

Thank you so much for replying. My Ilok license manager still shows my licenses are about to expire in 3 days

I will check again in a few hours

Last edited by octasan; 01-10-2021 at 11:01 PM.
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  #15  
Old 01-11-2021, 11:42 AM
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Default Re: reinstatement question

Quote:
Originally Posted by octasan View Post
Hi

Thank you so much for replying. My Ilok license manager still shows my licenses are about to expire in 3 days

I will check again in a few hours
I've alerted the licensing team on this. You'll receive an Email with further info.

Thanks!
-Tope
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  #16  
Old 01-11-2021, 07:09 PM
octasan octasan is offline
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Default Re: reinstatement question

Thank you! I'll wait for it
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  #17  
Old 01-19-2021, 07:18 AM
octasan octasan is offline
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Default Re: reinstatement question

Hi

I'm really sorry to bring this up again but I opened my case on the 2nd and so far I haven't received any info other than "will get back to you as soon as possible".

I wonder if there's any way to speed things a little?

Thank you for your time
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  #18  
Old 01-19-2021, 07:53 AM
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Southsidemusic Southsidemusic is offline
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Default Re: reinstatement question

Hey
Yeah thats too long.

Escalating now.
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  #19  
Old 01-19-2021, 08:07 AM
octasan octasan is offline
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Default Re: reinstatement question

Thanks a lot!!
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  #20  
Old 01-21-2021, 06:57 AM
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Default Re: reinstatement question

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Thanks a lot!!
Should be fixed now
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