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  #201  
Old 04-30-2017, 01:25 PM
DonM DonM is offline
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

Thanks to everyone on the thread for coming up with a work around!

-D
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  #202  
Old 05-05-2017, 03:37 PM
Danny Caccavo Danny Caccavo is offline
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

Quote:
Originally Posted by DonM View Post
J, and all:

Myself being new to post Yosemite OS's - I didn't know that the only way I could navigate to the Library Preferences folder is from the GO menu while holding down the Option key. That revealed the proper path to remove the faulty .plist file and allowed me to copy the 3/22/2017 file from the Avid KB page.

Might consider adding that info to the page. Possibly there are other navigational methods to that folder, but darned if I could get there.

-D
Well, there IS the trick of going to your home folder, Command-J (View/Show View Options, and then check "Show Library Folder." It's been there for years.
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  #203  
Old 05-05-2017, 11:03 PM
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JFreak JFreak is offline
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

Quote:
Originally Posted by DonM View Post
J, and all:

Myself being new to post Yosemite OS's - I didn't know that the only way I could navigate to the Library Preferences folder is from the GO menu while holding down the Option key. That revealed the proper path to remove the faulty .plist file and allowed me to copy the 3/22/2017 file from the Avid KB page.

Might consider adding that info to the page. Possibly there are other navigational methods to that folder, but darned if I could get there.

-D
Or, you could launch Terminal and issue the following command:

Code:
chflags nohidden ~/Library/
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  #204  
Old 05-06-2017, 07:25 AM
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DetroitT DetroitT is offline
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

Once in the user library just drag it's folder to the sidebar shortcuts.
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  #205  
Old 05-07-2017, 08:39 AM
Big Mother Big Mother is offline
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

We're 8+ months in on this, 3+ since Air addressed it, and 1+ since it was said Avid had the code it needed. Seems like an awfully long time on all of this, I get there is a work-around, but still. What gives?
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  #206  
Old 05-09-2017, 07:23 PM
leftalive leftalive is offline
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

You know, it's funny... I had basically given up on ever using MG again, and then I built this PC for the studio and decided to give it another go, as I've always appreciated how quickly it loaded.

I really like the way it sits in a mix. Doesn't feel like playing a real piano or anything, but it has a certain something. I've always really enjoyed using it (and DB33, too).
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  #207  
Old 05-10-2017, 06:24 AM
MasterMixHD MasterMixHD is offline
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

Quote:
Originally Posted by Big Mother View Post
We're 8+ months in on this, 3+ since Air addressed it, and 1+ since it was said Avid had the code it needed. Seems like an awfully long time on all of this, I get there is a work-around, but still. What gives?
Honestly, it's inexcusable. And there's been zero communication to customers. I also work on AVID NLEs and I can attest they would never let this crap go with their video customers. I don't know what it is with the audio side of the company but it's really disheartening.
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  #208  
Old 05-11-2017, 02:31 PM
rballister rballister is offline
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Default Mini Grand problem ever fixed?

I upgraded to the current version of Pro Tools at the beginning of January. Currently running ProTools 12.7.1 on a Mac running OS 10.12.4. In January I noticed a problem with the Mini Grand instrument, sort of cut off notes. This is a well documented problem and I ended up talking to an Avid rep on the phone. They blamed AIR, who actually created the instrument. I was told I would be informed when AIR fixed this. It's been 5 months and I've heard nothing. Is anyone aware if a fix is imminent?
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  #209  
Old 05-11-2017, 02:35 PM
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

Hi rballister please try this :

1. Go to your search

2. Type TERMINAL and press " enter "

3. Being there ( terminal ) paste this commands and press enter one at time :

defaults delete ~/Library/Preferences/com.airmusictech.Mini\ Grand.plist Setup.diskPriority

defaults delete ~/Library/Preferences/com.airmusictech.Mini\ Grand.plist Setup.GlobalPreloadFactor

4. Exit terminal

Test again and let us know if this helps !
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  #210  
Old 05-11-2017, 02:40 PM
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Default Re: AIR Mini Grand: no 'long' sound, just short notes

A workaround provided by Avid support was posted by a customer earlier in this thread, and subsequently added to the Knowledge Base. The issue was also logged here (and linked from the first post in this thread) which you can Follow to be notified of changes.
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