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#1
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Payment Failed Error Please Help
Hi, I have been trying to pick back up with my Pro Tools subscription but every time I try to check-out and pay I get an error saying payment failed.
I have tried different debit/credit cards, bank accounts, I tried to have a friend do it with his card and address. I tried making a new Avid account and tried different browsers and computers/devices. None of it is working for me. Is there anyone that can possibly help me with this please? |
#2
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Re: Payment Failed Error Please Help
If a moderator could move this to the licenses section of the forum, it might more easily get picked up by Jeffro or other avid folks.
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#3
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Re: Payment Failed Error Please Help
I would skip trying to do this thru the Avid site and purchase thru a good retailer. In Europe, Thomann would be one suggestion It shouldn't change the cost, but retailers are better equipped to handle this over any web site(just a personal opinion).
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#4
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Re: Payment Failed Error Please Help
this the one right here...just bought it through Sweetwater instead..thank you!
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