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Go Back   Avid Pro Audio Community > Legacy Products > 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)

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  #1  
Old 02-13-2005, 07:00 AM
nitogrenada nitogrenada is offline
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Default digi 002 rack never got to work with g5

Audio Card: Digi 002
Audio Interface: Digi 002
Miscellaneous: DigiDrive FireWire
Digidesign Software: Pro Tools LE
Version: 6.4
Computer Model and Speed: G5 1.8
RAM: 1.5
Operating System: 10.3.7
DAE version:
DigiSystemINIT version:

i get lost communication with 002 might try increasing H/W buffer (tried does not work). have upgraded firmware. have tried PT 6.1, 6.23, 6.4 none work. In the meantime I have been using powerbook and it works ok (except for kernel panics on that but that is a mac, RAM, airport or something problem).

Specifically I was wondering if anyone out there who had experienced this problem found that it was fixed when they upgraded to 6.7? If anyone has any thoughts on the matter, I would greatly appreciate it.

nito gan
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Old 02-13-2005, 10:15 AM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: digi 002 rack never got to work with g5

You can try to post this on the Mac forum as this is the Windows PC forum. They'll know more about your situation there. My best guess is that you are experiencing what we all refer to the power harness problem. It is a well know problem for Digi002 and Digi002R interfaces. In the short term you need to open up the unit and reseat the power harness connections (The thick wires). In the long term, you should get a new power harness from Digidesign and replace the existing one. Hope this helps.
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  #3  
Old 02-13-2005, 05:09 PM
nitogrenada nitogrenada is offline
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Default Re: digi 002 rack never got to work with g5

dude I am reading the top of this thread and it says Mac OS?

I already replaced the power harness. The 002 rack works with a powerbook it just NEVER works with the G5. front port back port NO PORT.

thank you
nito gan
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Old 02-13-2005, 05:28 PM
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Default Re: digi 002 rack never got to work with g5

This thread was originally posted in the Windows forum, and I moved it to the Mac forum earlier today. I meant to add a note at the time and forgot.

If your 002 works on other firewire ports, then it sounds like a problem with the firewire ports on the G5. First thing to do if you have not already done so is try it with the 002 connected directly to the G5 with no other Firewire devices connected to rule out the firewire drive or the connection to that drive.

You could try updating your G5 firmware. If that doesn't help, then you may need to contact Apple.
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Old 02-13-2005, 05:46 PM
nitogrenada nitogrenada is offline
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Default Re: digi 002 rack never got to work with g5

thanks for moving this to the mac forum i really appreaciate it. i have tried the 002 rack with nothing else in the G5 as far as firewire was concerned. i also reinstalled the os reinstalled pro tools 6.1, 6.23, 6.4 and none worked.

the firewire bus is fine for running final cut express onto firewire dirves. I figure that should be enough for pro tools specs but i guess that it is not (a video application works without a hitch but an AUDIO application has issues?)

once again let me emphasize that the seems to work with the powerbook so i think that it is some sort of incompatibility with the software. (ie 6.4 vs 10.3.7)

let me ask you guys, this should really work shouldn't it? digi001 was awesome i never had a problem. i don't understand why this system is causing such problems?

nito gan
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Old 02-15-2005, 06:56 PM
nitogrenada nitogrenada is offline
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Default Re: digi 002 rack never got to work with g5

hey guys I am just curious. I am going to keep an online log of all the attempts I make at trying to get the DIGI 002 rack to work with the G5 computer. As of 2/15/05 I have tried 6.1 6.23 6.4 and none have worked. my operating system is macintosh os 10.3.7. The digi 002 does work with my powerbook which is a g4 laptop which I thank the lucky stars because if that wasn;t the case then I don't know what use I would be able to get from the machine (oo2 rack).

I will use this thread and continue to post my frustration until hopefully someone with the information that I need can help.

nito gan
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  #7  
Old 02-20-2005, 10:11 AM
A2D D2A A2D D2A is offline
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Default Re: digi 002 rack never got to work with g5

nitogrenada
did you notice the grey area about the 1.8ghz G5's on the compatibility pages?

Single 1.8ghz Power Mac G5 (second generation model M9555) is not yet tested

but the Dual 1.8ghz (first and second generation is approved) and so is the single 1.8ghz (first generation) is approved.

That in itself looks like there is a known issue with the second generation single 1.8ghz.
Is the M9555 the model you have?
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  #8  
Old 02-20-2005, 05:06 PM
nitogrenada nitogrenada is offline
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Default Re: digi 002 rack never got to work with g5

d to a thank you for your input.

interesting...
i got the g5 about one month after it came out so i think that makes it a first generation but who knows. still, you would think that by now some sort of fix would be available from a software standpoint.

ok so overall it is a possibility that the G5 has issues maybe with its firewire 400 bus. i remember some thing about not using the g5 with the 800 bus but that is not my issue here. actually come to think of it the 800 firewire bus is something that I have not tried yet.

some one out there has to have experienced this problem. i cant possibly be the only one with this issue.

nito gan
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Old 02-21-2005, 03:38 PM
TheNewMutt TheNewMutt is offline
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Default Re: digi 002 rack never got to work with g5

nito...

I have a 1st gen 1.8 ghz G5 that is working with the 002R & PT6.7cs8 without a problem. The only difference I can offer is that I installed an adaptec AFW-4300 3 port firewire adapter PCI card. It was pretty cheap and if that fixes your problem it would be well worth the $$...

-mutt
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  #10  
Old 02-22-2005, 01:14 PM
nitogrenada nitogrenada is offline
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Default Re: digi 002 rack never got to work with g5

i thought that you weren't supposed to use an external firewire card?

i am going to buy one and try it immediately

nito gan
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