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  #1  
Old 11-23-2022, 05:22 AM
Skwaidu Skwaidu is offline
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Default D-Command with 2022.10

Any users here?

I have it working on Ultimate, but it drops occasionally, maybe 1-2 times a day, but not every day. I'm not sure if it's starting to have glitches due to not being supported anymore or if I have trouble brewing in the network switch that is in the Ethernet chain between the machine and the D-Command.

Windows 11 21H2.
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Windows 11 22H2, Intel i9-14900K, MSI PRO Z690-A D4, 64 GB DDR4 4000MHz/CL18, Corsair HX1000, 1TB M.2 PCIe 4.0, 5TB M.2 PCIe 3.0, 2TB QVO, 2x6TB WD Black, Noctua NH-D15, Fractal Design Define R6 + RTX4070 - PT Ultimate 2023.9

Used to be/ Spare/ DAPS: Mac Pro 4,1 upgraded to 5,1 3,46Ghz 12 Core, 96GB RAM, OS SSD and Sata3 Audio SSD, macOS Mojave, PT Ultimate 2021.10, DAPS 3.7.1

HDX2, MTRX Studio & DAD MOM, HD I/O 16x16, Apogee AD/DA 16X/X-HD and ICON D-Command ES.
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  #2  
Old 11-24-2022, 06:57 AM
Will Russell's Avatar
Will Russell Will Russell is offline
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Default Re: D-Command with 2022.10

The power supplies in these units, especially the old blue ones are pretty old and might need to be replaced. I had a problem with my Xmon going off-line randomly, and the problem is solved by replacing the power supply
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Electric Wilburland Studio
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  #3  
Old 11-25-2022, 12:49 AM
Skwaidu Skwaidu is offline
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Default Re: D-Command with 2022.10

Quote:
Originally Posted by Will Russell View Post
The power supplies in these units, especially the old blue ones are pretty old and might need to be replaced. I had a problem with my Xmon going off-line randomly, and the problem is solved by replacing the power supply
Okay, damn. But the symptom was just that the connection dropped? My unit still stays on, just loses PT connection. Also, PT crashes if I try to disable Icon, but switching to Eucon and then back works (so does seem like a PT bug to me).

FWIW I'm on the grey ES one, 24 faders.
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Windows 11 22H2, Intel i9-14900K, MSI PRO Z690-A D4, 64 GB DDR4 4000MHz/CL18, Corsair HX1000, 1TB M.2 PCIe 4.0, 5TB M.2 PCIe 3.0, 2TB QVO, 2x6TB WD Black, Noctua NH-D15, Fractal Design Define R6 + RTX4070 - PT Ultimate 2023.9

Used to be/ Spare/ DAPS: Mac Pro 4,1 upgraded to 5,1 3,46Ghz 12 Core, 96GB RAM, OS SSD and Sata3 Audio SSD, macOS Mojave, PT Ultimate 2021.10, DAPS 3.7.1

HDX2, MTRX Studio & DAD MOM, HD I/O 16x16, Apogee AD/DA 16X/X-HD and ICON D-Command ES.
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  #4  
Old 11-25-2022, 10:29 AM
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Will Russell Will Russell is offline
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Default Re: D-Command with 2022.10

My. XMON would mute itself and stop passing audio intermittently..the unit would remain powered on.

Impending D-Command power supply failures often show up as intermittent behavior rather than just not powering up.

If you are simply losing connection with PT I would try troubleshooting the Ethernet connection first in hopes of a cheaper fix…

These folks have been very helpful with troubleshooting advise and also have lots of parts for D-Commands like power supplies, faders, LEDs etc
https://advancedmusical.com/
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  #5  
Old 11-26-2022, 01:50 AM
Skwaidu Skwaidu is offline
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Default Re: D-Command with 2022.10

Quote:
Originally Posted by Will Russell View Post
My. XMON would mute itself and stop passing audio intermittently..the unit would remain powered on.

Impending D-Command power supply failures often show up as intermittent behavior rather than just not powering up.

If you are simply losing connection with PT I would try troubleshooting the Ethernet connection first in hopes of a cheaper fix…

These folks have been very helpful with troubleshooting advise and also have lots of parts for D-Commands like power supplies, faders, LEDs etc
https://advancedmusical.com/
Okay, thanks. Yes, need to double-check the ethernet although it should be good, new cabling and switch which all worked great for a year.

FWIW I don't use XMon anymore, went MTRX Studio already, I guess the D-Command will go to be replaced with some S1's at some point as well.
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Windows 11 22H2, Intel i9-14900K, MSI PRO Z690-A D4, 64 GB DDR4 4000MHz/CL18, Corsair HX1000, 1TB M.2 PCIe 4.0, 5TB M.2 PCIe 3.0, 2TB QVO, 2x6TB WD Black, Noctua NH-D15, Fractal Design Define R6 + RTX4070 - PT Ultimate 2023.9

Used to be/ Spare/ DAPS: Mac Pro 4,1 upgraded to 5,1 3,46Ghz 12 Core, 96GB RAM, OS SSD and Sata3 Audio SSD, macOS Mojave, PT Ultimate 2021.10, DAPS 3.7.1

HDX2, MTRX Studio & DAD MOM, HD I/O 16x16, Apogee AD/DA 16X/X-HD and ICON D-Command ES.
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  #6  
Old 11-26-2022, 02:11 PM
Led Led is offline
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Default Re: D-Command with 2022.10

Mine's working fine with 2022.10 on win10. Maybe try bypassing the switch and connect direct to see if it's a problem there?
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  #7  
Old 02-08-2023, 11:33 PM
Sugarnutz Sugarnutz is offline
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Default Re: D-Command with 2022.10

2022.10 Ultimate, Win 10 Pro, no issues with my D-Command. My motherboard has Intel Gb controllers which was a condition I required, two of ‘em. One is hooked to the building network, the other to the D-Command. If needed get an Intel PCIe ethernet adapter, I imagine the Realtek is fine for local networking but the D-Command is a more specialized usage and I want “Bulletproof” so I use Intel. I’ve been building PCs going on 40 years, a couple of simple rules I have learned are to use reputable, long lived brands and when picking video cards for a build use the same manufacturer as the motherboard. I have way fewer problems this way. YMMV!
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  #8  
Old 10-09-2023, 10:52 AM
Skwaidu Skwaidu is offline
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Default Re: D-Command with 2022.10

Quote:
Originally Posted by Sugarnutz View Post
2022.10 Ultimate, Win 10 Pro, no issues with my D-Command. My motherboard has Intel Gb controllers which was a condition I required, two of ‘em. One is hooked to the building network, the other to the D-Command. If needed get an Intel PCIe ethernet adapter, I imagine the Realtek is fine for local networking but the D-Command is a more specialized usage and I want “Bulletproof” so I use Intel. I’ve been building PCs going on 40 years, a couple of simple rules I have learned are to use reputable, long lived brands and when picking video cards for a build use the same manufacturer as the motherboard. I have way fewer problems this way. YMMV!
Thanks for the reply. It just started happening more frequently again. It is definitely weird, I can go for weeks without issues, then they appear, and often several times a day it happens.

(Re: the video card suggestion, I don't think there's any logic to that though, as GPU drivers are anyway either by Nvidia, AMD or Intel...)
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Windows 11 22H2, Intel i9-14900K, MSI PRO Z690-A D4, 64 GB DDR4 4000MHz/CL18, Corsair HX1000, 1TB M.2 PCIe 4.0, 5TB M.2 PCIe 3.0, 2TB QVO, 2x6TB WD Black, Noctua NH-D15, Fractal Design Define R6 + RTX4070 - PT Ultimate 2023.9

Used to be/ Spare/ DAPS: Mac Pro 4,1 upgraded to 5,1 3,46Ghz 12 Core, 96GB RAM, OS SSD and Sata3 Audio SSD, macOS Mojave, PT Ultimate 2021.10, DAPS 3.7.1

HDX2, MTRX Studio & DAD MOM, HD I/O 16x16, Apogee AD/DA 16X/X-HD and ICON D-Command ES.
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