9092 and 9129 errors MBox 2 Pro Win XP

[BigBangPost]

Recently got an MBox 2 Pro and had a Dell Inspiron 530 Win XP Sp3 machine around but I keep getting hardware buffer errors.

I start a blank session but can't get timeline to play due to the errors

The usual case of try increasing/decreasing buffer size.
I've tried all the other options in that page realted to disc buffer sizes

Increasing H/W buffer size error (-9092)
Decreasing H/W buffer size error (-9129)

The Mbox is running from a PCI firewire card

I've tried you're optimisation tips including disabling the onboard sound and disabling multicore processing in the BIOS.

I've included the Sandra report below.

Many thanks

Ben Wood



SiSoftware Sandra

Computer
Model : Dell Inspiron 530

Processor
Model : Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
Speed : 2.2GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : Dell 0RY007
BIOS : Dell 1.0.5 09/14/2007
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 1GB DIMM DDR2 DDR3

Chipset
Model : Dell P35/G33/G31 Processor to I/O Controller
Front Side Bus Speed : 4x 200MHz (800MHz)
Total Memory : 1GB DIMM DDR2 DDR3
Memory Bus Speed : 2x 333MHz (666MHz)

Memory Module(s)
Memory Module : Nanya NT512T64U88B0BY-3C 512MB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Nanya NT512T64U88B0BY-3C 512MB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)

Video System
Video Adapter : ATI Radeon HD 5500 Series (400 SP 650MHz, 1GB DDR3 2x800MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : ATI Radeon HD 5500 Series (400SP 5C 650MHz, 1GB 2x800MHz)

Storage Devices
Seagate ST3320620AS (320GB, SATA300, 3.5", NCQ, 16MB Cache) : 298GB (C:)
TEAC USB HS-CF Card (USB) : N/A (F:)
TEAC USB HS-xD/SM (USB) : N/A (G:)
TEAC USB HS-MS Card (USB) : N/A (H:)
TEAC USB HS-SD Card (USB) : N/A (I:)
HL-DT-ST DVD+-RW GSA-H73N (ATAPI, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 295GB (NTFS) @ Seagate ST3320620AS (320GB, SATA300, 3.5", NCQ, 16MB Cache)
Optical Drive (D:) : N/A @ HL-DT-ST DVD+-RW GSA-H73N (ATAPI, DVD+-RW, CD-RW, 2MB Cache)
Removable Drive (F:) : N/A @ TEAC USB HS-CF Card (USB)
Removable Drive (G:) : N/A @ TEAC USB HS-xD/SM (USB)
Removable Drive (H:) : N/A @ TEAC USB HS-MS Card (USB)
Removable Drive (I:) : N/A @ TEAC USB HS-SD Card (USB)

Peripherals
LPC Hub Controller 1 : Dell (ICH9) LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8718F
Audio Device : MSI Redwood HDMI Audio [Radeon HD 5600 Series]
Audio Codec : ATI (AMD) AA01h
Disk Controller : Dell (ICH9) 4 port Serial ATA Storage Controller 1
Disk Controller : Dell (ICH9) 2 port Serial ATA Storage Controller 2
USB Controller 1 : Dell (ICH9) USB Universal Host Controller
USB Controller 2 : Dell (ICH9) USB Universal Host Controller
USB Controller 3 : Dell (ICH9) USB Universal Host Controller
USB Controller 4 : Dell (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : Dell (ICH9) USB Universal Host Controller
USB Controller 6 : Dell (ICH9) USB Universal Host Controller
USB Controller 7 : Dell (ICH9) USB Universal Host Controller
USB Controller 8 : Dell (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : Avlab Technology VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Network Services
Network Adapter : Intel(R) 82562V-2 10/100 Network Connection - Packet Scheduler Miniport (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86

[sw rec]

"I've tried all the other options in that page realted to disc buffer sizes"
Not ALL of em....
Only one hard drive. You MUST use a dedicated audio drive.
1 gb video ram is a bad idea....look for a video card with 256-512 MAX.
What KIND of pci firewire card? This is critical.

[BigBangPost]

Thanks for the reply.
I'm not even running any audio on the timeline when I get the errors.
I've set the power management
I've adjusted the processor scheduling

Here the info about the firewire card

its a Avlab Technology VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller

SiSoftware Sandra

Device Information
Device Type : FireWire/1394 Serial Bus Controller
Device ID : Bus 2, Device 0, Function 0
Official Device Name : VIA OHCI Compliant IEEE 1394 Host Controller
OEM Device Name : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
Hardware ID : VEN_1106, DEV_3044, REV_46
Device Name : Avlab Technology VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
Product ID : VEN_14DB, DEV_3044, REV_46
Revision : E7

Power Management Features
Version : 1.01
Supports Clock Slow-down : Yes
Supports D1 PM State : No
Supports D2 PM State : Yes
Supports PME# : Yes
Supports PME Clock : No

Device Capabilities
Line Cache Size : 16bytes
I/O Range : Yes
Memory Range : Yes
Bus Master Capable : Yes
Special Cycle Recognition : No
Memory Write & Invalidate : No
Video Palette Snoop : No
Parity Error Response : No
Address/Data Stepping : Yes
System Error Line : No
Fast back-to-back Transactions : No
Detects Parity Errors : No
Supports System Error Line : No
Supports Parity Line : No
User Defined Format : No
66MHz Bus Support : No
New Capability List : Yes
Device Select Timing : Medium
Multi-Function Device : No
Header : 00
Interface : 10

Hardware Resources
Memory Range : FDCFF000
I/O Range : 0000DF00
Irq. No. : 21
INT Pin : A#
Dynamic Management : Yes

[BigBangPost]

I've just tested with a firewire drive with no audio on the timeline with the same errors

[sw rec]

Like I said, you need a separate hard drive for audio. NOTHING will work right until you address this.
Then look for an approved firewire card like a Siig. But go buy that hard drive.

[BigBangPost]

Thanks for your patience. I can see this isn't an isolated problem.
Unfortunatly the external drive hasn't helped
I'll try and get my hands on a ADS Pyro card.
I can get normal system audio (i.e. media player) coming out the Mbox2 Pro, so it seems to be functioning via the firewire card
I read somewhere not to connect the external power supply if you're powering it with via firewire

Thanks again

[sw rec]

Depends on the external drive...one was not listed in your report. Are you using firewire or USB? (USB externals are not supported.) Firewire drives need to have the Oxford 911 chipset, and they must be at least 7200-rpm.
Why are you loooking for an ADS pyro when you've been pointed to a SIIG card which has the required chipset?
Is this a laptop or a dektop? If it's a desktop, just get a good 7200-rpm SATA drive.

[BigBangPost]

I'm in the UK and could't find a SIIG card online but I googled digi certified firewire cards and goto this page which said they approve the ADS Pyro cards which I can find easily over here.

http://www3.digidesign.com/index.cfm...4&itemid=23113



I also tried optimization step involving IDE ATA/ATPI controllers. Changing transfer mode to "DMA if available." as posted here.
http://duc.digidesign.com/showthread...highlight=9129



I've just attached a maxtor external firewire drive, I'm just generating a report now... but I can't find out the chipset


Storage Devices
Seagate ST3320620AS (320GB, SATA300, 3.5", NCQ, 16MB Cache) : 298GB (C:)
TEAC USB HS-CF Card (USB) : N/A (F:)
TEAC USB HS-xD/SM (USB) : N/A (G:)
TEAC USB HS-MS Card (USB) : N/A (H:)
TEAC USB HS-SD Card (USB) : N/A (I:)
Seagate ST3320620AS (300GB, FireWire/1394/SATA300, 3.5", NCQ, 16MB Cache) : 279GB (E:)
HL-DT-ST DVD+-RW GSA-H73N (ATAPI, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 295GB (NTFS) @ Seagate ST3320620AS (320GB, SATA300, 3.5", NCQ, 16MB Cache)
Optical Drive (D:) : N/A @ HL-DT-ST DVD+-RW GSA-H73N (ATAPI, DVD+-RW, CD-RW, 2MB Cache)
Removable Drive (F:) : N/A @ TEAC USB HS-CF Card (USB)
Removable Drive (G:) : N/A @ TEAC USB HS-xD/SM (USB)
Removable Drive (H:) : N/A @ TEAC USB HS-MS Card (USB)
Removable Drive (I:) : N/A @ TEAC USB HS-SD Card (USB)
BB2 (E:) : 279GB (NTFS) @ Seagate ST3320620AS (300GB, FireWire/1394/SATA300, 3.5", NCQ, 16MB Cache)

[sw rec]

Sort out the FW controller card issue snad you'll PROBABlY be okay.
Doesn't MultiWave (www.mwave.com) ship to the UK?

[Mork_]

This Belkin card is on Ebay UK http://cgi.ebay.co.uk/ws/eBayISAPI.d...=STRK:MEWAX:IT and is approved by Digi. I use it and it works perfectly.