Wrong iLok Account - Avid Pro Audio Community

01-16-2014, 01:20 AM

Dj_sushi

Member

Join Date: Jan 2014

Location: WI

Posts: 1

Wrong iLok Account

I seem to have a similar case to this. I just recently upgraded from Pro tools 9 to Pro Tools 10, but I gave them the wrong User ID to my iLok. Both of these iLoks are mine, but one of the account was an older account I don't use any more. I contacted iLok and they said that only Avid would be able to reissue me the license to the correct account. I tried using my ASC, but that expired awhile back and now I'm not able to use Pro tools 10 without the license. Can anyone from avid support team help me...?

Thanks in advance

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