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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
01-26-2018, 08:07 AM
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Renewed Plan - can't Upgrade
Hi Guys,
I just reinstated my Upgrade Plan but Application Manager still tells me, that I can't download the latest Pro Tools Upgrade. Is there any way to fix this? 
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#2
01-26-2018, 07:18 PM
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Re: Renewed Plan - can't Upgrade
Quote:
Please click "Clear Cache Files" in Application Manager's Preferences section (download from http://avid.force.com/pkb/articles/d...cation-Manager if needed). You can also download the installer directly from your Avid Account.
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#3
01-27-2018, 09:03 AM
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Re: Renewed Plan - can't Upgrade
Unfortunately that didn't change anything.
The latest version that I can download from my account ist 12.5 What I don't understand is, that I can download new Avid plugins in my Application Manager just fine. I only get the error when I try to update Pro Tools.
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