unable to open after 5.1.1 update - Avid Pro Audio Community

10-10-2001, 10:31 PM

redarrow32 redarrow32 is offline

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Join Date: Sep 2001

Location: Glen Carbon, IL

Posts: 56

unable to open after 5.1.1 update

Someone please help!!! I just downloaded the 5.1.1 update and installed it. When I boot up pro tools it asks for the serial number and I put in the one that came with the system(inside cover of getting started manual). It say that it is an invalid serial number. I have made shure that I put it in exactly as it is typed, ie caps sensitive. Fortuanatly for me I am at work while tech support is available. Can anyone help? Is there an email address for tech support that works? After spending a lot of money on the digi 001 it is very frustrating to have it unavailable!!!! Thanks

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