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#1
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MacMini 2018 + Sonnet Echo 3 + HD native + Problems
Hi all!
While waiting for my Mac Studio to arrive, I bought two Sonnet Echo iii TB3 boxes to connect my HD native and Blackmagic mini monitor 4K card to my Mac mini 2018 (i7 64GB Catalina). To cut a long story short, it works fine, snappy interface and running over 400 voices with a cinema mixing project, but ... After a period of time ranging from 5 minutes to several hours I get the following error: Playback could not be started because of an engine reset. This may happen due to a CPU issue ...After that, nothing works. CPU usage low in protools, but in the red and very spikey. Digitest fails. I have to reboot to get everything working again. I tried: - Updating the HD native firmware - changing the card order. - using only the HD native card and an AJA T-Tap to replace Blackmagic - Replacing the Sonnet box - Replacing the Mac mini Only thing I didn't try was to use a different HD native card. It was working fine before the Sonnet boxes arrived. Anyone having the same issues and perhaps a solution? |
#2
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Re: MacMini 2018 + Sonnet Echo 3 + HD native + Problems
A few years ago I was using the Sonnet Echo Express III TB 3 with an HDX card and had issues like this with the Mac mini...can't remember the error I was getting. Come to find out at that time Avid time didn't support TB3 with that box. So replaced the TB3 card with a TB2 card and used a TB2 cable with a TB2 to TB3 adapter into the mini and all was fine. Avid recently approved using TB3 with the Echo box for one of the PT updates but I still had issues so remained with TB2.
Recently replaced the Echo III with the Avid/Sonnet TB3 chassis and have had no issues. Just my experience. |
#3
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Re: MacMini 2018 + Sonnet Echo 3 + HD native + Problems
I don't use my Sonnet III-D Boxes for HD native but for a GPU, AJA, 10G Ethernet and USB3. I don't see any problems like that.
I had lots of problems before with too hot TB2 Ports on a MacBook Pro 2015. Have you checked heat? I work with sessions of a similar size, larger stereo mixes and smaller 5.1 mixes. |
#4
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Re: MacMini 2018 + Sonnet Echo 3 + HD native + Problems
A question for you: if you change your playback engine to built-in or aggregate do you still get the errors?
I understand this will not solve your issue. |
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