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  #1  
Old 11-18-2007, 09:21 AM
bee.r bee.r is offline
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Join Date: Jul 2007
Location: Manchester UK
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Default registering 7.3

So I bought PT7.3 upgrade from the digistore recently and I've been expecting amnesty e-mail to allow me to get 7.4 which hasn't arrived because it transpires I haven't registered my 7.3, but I can't figure out how to do it.

I've got my serial number, but I don't know where to find my registration ID (a sequence of 3 four digit numbers). I know I'm being thick, but can someone help me out. I want 7.4!!

Thanks
Rob.
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  #2  
Old 11-18-2007, 01:45 PM
DSG LABEL DSG LABEL is offline
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Join Date: Mar 2007
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Default Re: registering 7.3

Thats funny i have the same problem. I bought my mbox when it came with 6.8.1. I purchased the upgrade online to 7.3.1. Then i sent the email to digidesign and they responded saying that i should receive the email by the 15. So far i have not received the 7.4 upgrade and i emailed digi again yesterday to try and sort this out. If anybody knows how to register the upgrade i bought online from the digistore i would love the help.
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  #3  
Old 11-19-2007, 03:00 AM
bee.r bee.r is offline
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Default Re: registering 7.3

bump.
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  #4  
Old 11-19-2007, 07:08 AM
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spkguitar spkguitar is offline
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Default Re: registering 7.3

There's actually a picture of where to find all the information necessary on the Registration page when you click on the button that says "Register Your Product".

The information is on the registration card that came with your product in the places shown in the picture of the card on the registration page. There's even little red arrows and labels pointing to them.
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Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX

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  #5  
Old 11-19-2007, 07:21 AM
bee.r bee.r is offline
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Default Re: registering 7.3

My Mbox is already registered and I just want to register the 7.3 I downloaded from the digistore. Do still use the number on the card? I can't remeber whether I've already tried that or not, but I think I'm after a 12 digit number split into 3 groupos of 4, rather than the number format on the card. I'm not at home with my PT rig at the moment so I can't check, but I don't think that's the code I'm after.
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  #6  
Old 11-20-2007, 11:29 AM
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Avid Avid is offline
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Default Re: registering 7.3

If you purchased an upgrade on the DigiStore, you don't need to register it because there is already a record of it in our database.

If you are trying to retrieve your Pro Tools LE authorization code, that's a different issue.

For help returning to your upgrade downloads and authorization codes, please see the Featured Downloads & Help page in the main website support section:
http://www.digidesign.com/support

On the right side under Quick Links, you will find this:

Featured Downloads & Help
http://www.digidesign.com/index.cfm?...4&itemid=23375

Download Help:

Downloaded Upgrades

Upgrades Purchased from the DigiStore
If you purchased a downloadable Pro Tools upgrade from the DigiStore, go to the DigiStore and click on the "your account" link at the top. You should see your recent orders after you are logged in.

Click on "View Order Details/Tracking Number" next to your Pro Tools upgrade order. Your upgrade downloads will be available on the order details page, along with your authorization code if you purchased a Pro Tools LE upgrade (this is also where you would find your authorization for MP3 Option if you purchased that product).

Pro Tools Amnesty Upgrades
Login to your My Digi account on the website. If you have previously completed the activation process for a Pro Tools Amnesty Upgrade, your downloads will be available after you login, along with your Pro Tools LE authorization code if you received a Pro Tools LE Amnesty upgrade. These will be under "Registered Downloads" at the bottom of your My Digi home page. Currently, only Amnesty upgrades are listed in your Registered Downloads section.
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Old 09-19-2008, 12:33 PM
Yung Kole Yung Kole is offline
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Join Date: Jun 2008
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Default How to Retrieve my Authrization Code?

Hi im trying to Retrieve my Authrization code.
How do i get again?
and i have search for my paper`s and did not find them CAN SomeONE HeLP ME!!.

Im using
Mac OSX 10.4
1GB 2.66 GHZ
Pro TooLs 7.3
Dual Core Intel xeon
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  #8  
Old 09-19-2008, 12:56 PM
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spkguitar spkguitar is offline
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Default Re: How to Retrieve my Authrization Code?

Quote:
Originally Posted by Yung Kole View Post
Hi im trying to Retrieve my Authrization code.
How do i get again?
Authorizations codes for Pro Tools will be in one of three places;

  • On the inside cover of your Getting Started Guide
  • On the CD Sleeve of the installation disk
  • or in your account records at the Digistore if you purchased an online upgrade.
If you don't have any of those, then you would need to contact Digidesign directly.
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Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX

Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12
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