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  #1  
Old 03-14-2024, 09:27 AM
strawb strawb is offline
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Join Date: Dec 1969
Location: minneapolis
Posts: 134
Default PT 2024.3 NEW issue MIDI LATENCY

since upgrading to 2024.3 from 2023.12.1
PT midi input now has major latency with any plugin (like autotune) on the session
hard bypass the plugin and midi records in time.
otherwise everything is late.
this was not the case until upgrading to the new PT last week.
rolled back and tried to test in 2023.12.1 but i hit play and the cursor just sticks. seems like i cant roll back.
this is a pretty big issue.
here's a screen capture:

https://www.dropbox.com/s/dafv2v4x7k...issue.mov?dl=0

any ideas?

mac studio 12.7.4
Protools Ultimate 2024.3 / HDX
sonnet PCI thunderbolt chassis
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  #2  
Old 03-14-2024, 09:42 AM
MDGenerato MDGenerato is offline
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Join Date: Jun 2023
Location: Manila
Posts: 90
Default Re: PT 2024.3 NEW issue MIDI LATENCY

Quote:
Originally Posted by strawb View Post
since upgrading to 2024.3 from 2023.12.1
PT midi input now has major latency with any plugin (like autotune) on the session
hard bypass the plugin and midi records in time.
otherwise everything is late.
this was not the case until upgrading to the new PT last week.
rolled back and tried to test in 2023.12.1 but i hit play and the cursor just sticks. seems like i cant roll back.
this is a pretty big issue.
here's a screen capture:

https://www.dropbox.com/s/dafv2v4x7k...issue.mov?dl=0

any ideas?



mac studio 12.7.4
Protools Ultimate 2024.3 / HDX
sonnet PCI thunderbolt chassis
Hi, David here from the Avid Community, I see that you've already created a case for this. I will be monitoring it for you. Thanks!
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  #3  
Old 03-14-2024, 10:06 AM
strawb strawb is offline
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Join Date: Dec 1969
Location: minneapolis
Posts: 134
Default Re: PT 2024.3 NEW issue MIDI LATENCY

trashed the PT prefs and all is ok

sorry for the false alarm
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  #4  
Old 03-14-2024, 10:15 AM
MDGenerato MDGenerato is offline
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Join Date: Jun 2023
Location: Manila
Posts: 90
Default Re: PT 2024.3 NEW issue MIDI LATENCY

Quote:
Originally Posted by strawb View Post
trashed the PT prefs and all is ok

sorry for the false alarm
That's good to know. Please let our support team know you're good to go. Thanks!
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  #5  
Old 03-15-2024, 09:44 AM
strawb strawb is offline
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Join Date: Dec 1969
Location: minneapolis
Posts: 134
Default Re: PT 2024.3 NEW issue MIDI LATENCY

opened a different PT session and now its happening again
dang
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  #6  
Old 03-18-2024, 09:31 PM
take77
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Default Re: PT 2024.3 NEW issue MIDI LATENCY

Quote:
Originally Posted by strawb View Post
opened a different PT session and now its happening again
dang
Just wondering, does it happen in new sessions (created in 2024.3)?
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  #7  
Old 10-28-2024, 12:45 PM
strawb strawb is offline
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Join Date: Dec 1969
Location: minneapolis
Posts: 134
Default Re: PT 2024.3 NEW issue MIDI LATENCY

well, here's hoping 2024.10 finally fixes this issue. tried reading all the docs about bug fixes and "known issues" and could not find this issue mentioned. maybe it was. only way to find out is by installing. wish me luck.

Quote:
Originally Posted by strawb View Post
since upgrading to 2024.3 from 2023.12.1
PT midi input now has major latency with any plugin (like autotune) on the session
hard bypass the plugin and midi records in time.
otherwise everything is late.
this was not the case until upgrading to the new PT last week.
rolled back and tried to test in 2023.12.1 but i hit play and the cursor just sticks. seems like i cant roll back.
this is a pretty big issue.
here's a screen capture:

https://www.dropbox.com/s/dafv2v4x7k...issue.mov?dl=0

any ideas?

mac studio 12.7.4
Protools Ultimate 2024.3 / HDX
sonnet PCI thunderbolt chassis
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  #8  
Old 10-28-2024, 12:56 PM
marianna's Avatar
marianna marianna is online now
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Location: Bonita Springs Florida
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Default Re: PT 2024.3 NEW issue MIDI LATENCY

Quote:
Originally Posted by strawb View Post
well, here's hoping 2024.10 finally fixes this issue. tried reading all the docs about bug fixes and "known issues" and could not find this issue mentioned. maybe it was. only way to find out is by installing. wish me luck.
strawb....

My understanding is that some of it was tweaked in 2024.10 but the complete fix is in a future release.

But Im checking that out....

Marianna
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  #9  
Old 10-28-2024, 02:32 PM
strawb strawb is offline
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Location: minneapolis
Posts: 134
Default Re: PT 2024.3 NEW issue MIDI LATENCY

ok i'll wait to upgrade til i hear back from you on this issue
thank you


Quote:
Originally Posted by marianna View Post
strawb....

My understanding is that some of it was tweaked in 2024.10 but the complete fix is in a future release.

But Im checking that out....

Marianna
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  #10  
Old 10-30-2024, 05:22 PM
strawb strawb is offline
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Join Date: Dec 1969
Location: minneapolis
Posts: 134
Default Re: PT 2024.3 NEW issue MIDI LATENCY

Quote:
Originally Posted by marianna View Post
strawb....

My understanding is that some of it was tweaked in 2024.10 but the complete fix is in a future release.

But Im checking that out....

Marianna
well i checked it out
installed 2024.10. No go.
same issue
man this is tiring. months since logging this latency issue & i was even promised it would be fixed in yesterday's update (see below) how long must i wait to be able to use the software i am paying for? for now i rolled back to 2023.12.1


Entered on: 9/5/2024 5:18 PM Entered by: Manuel Christopher

Hi Strawb,

Good day! I hope this e-mail finds you well.

We are still working closely on the bug fix for bug#PT-262860. The fix will be implemented in the next Pro Tools Releases but there is no date yet that we can disclose.

In this case, we usually close the case with a bug and there is an ongoing bug fix. Then we suggest to always check the Pro Tools Release notes for further updates.

https://avid.secure.force.com/pkb/ar...-Release-Notes

I'll be closing this case for the time being but you can still respond if you still need assistance within 30 days.

Have a great day!

Best,
Manuel L.
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