can't open new session error-43

[bassace123]

os10.11.6 PT 12.5.1 14g ram
have already re loaded the OS combo update that gets you to 12.6 AND reloaded pt 12.5.1 I can open existing PT files but cannot open/save a new project. I think this has to do with some expired Avid software.. but i re subscribed to the plugs I thought were causing the problem


http://duc.avid.com/attachment.php?a...1&d=1482857798

ever since I updated to yosemite a while ago I noticed my Avid/ProTools file were not in one central folder but spread out in applications.
Hope I've given enough info
Jim Lancaster

[Chief Technician]

Originally Posted by bassace123

os10.11.6 PT 12.5.1 14g ram
have already re loaded the OS combo update that gets you to 12.6 AND reloaded pt 12.5.1 I can open existing PT files but cannot open/save a new project.

This is an OS error. Which volume are you trying to save new projects to?

[bassace123]

I have been saving to an internal drive that also has the operating system on it. I have been able to do this in the past with no problem. I have also tried saving to external drives that I use to no avail. Any help would be appreciated

[Chief Technician]

Originally Posted by bassace123

I have been saving to an internal drive that also has the operating system on it. I have been able to do this in the past with no problem.

To which folder are you trying to save?

Originally Posted by bassace123

I have also tried saving to external drives that I use to no avail. Any help would be appreciated

Get Info on any external drive you are trying to save to. Tab open the Sharing & Permissions section. Is there a check mark next to the option to Ignore ownership on this volume?

[bassace123]

first attachment is from Disk utility.. this is my OS drive internal. I'm now reformatting an external drive that I had partitioned (i'm hoping that is the cure for my ills)

[bassace123]

this attachment is the typical view in disk utility