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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
03-25-2023, 06:04 AM
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PlayCell is just an empty black window [XUJAM-190]
Has anyone encountered a problem with playcell?
I installed PT latest update along with the both downloads of playcell via avid link. When I insert playcell I get an empty black window. All my other virtual instruments work fine after this update. Mac pro 2013 Monterey latest update. 
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#2
03-25-2023, 07:11 AM
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Re: playcell
Me too.
I'm guessing it has to do with ilok license missing. But then, we should be getting a ilok error, not a black window. I have Groovecell and Synthcell licenses in ilok manager, I think they were just placed there when they came out, I activated synthcell back then, and it worked. It still works. I'm guessing it might be the same w/Playcell, and they just forgot to give us the licenses. Looked for anything on avid.com, without any luck.
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad.
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#4
03-25-2023, 08:22 AM
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Re: playcell
Quote:
Yes same issue here. Just a black box. I also suspect the lack of an iLok asset, like the other “cell” VIs have. Sent from my iPhone using Tapatalk
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Ben Rubin Producer//Mixer//Bassist//Composer benrubin.com ------------ PT Ultimate 2024.3, Mac Studio M1 Max, 64Gb RAM, Mac OSX 13.6.4, SSD sample drive, Neve 8816, HD Native Thunderbolt, (2) Lynx Aurora 16, Benchmark DAC-1/ADC-1
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#5
03-25-2023, 08:31 AM
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Re: playcell
FYI
PlayCell Palette Series PlayCell graphics are not loading, and plugin presets are not writing. (XUJAM-190) This issue has been identified as an intermittent permissions issue and a fix is in the works which will be posted ASAP. Current workaround: Delete the ~/Users/XXX/Documents/Pro Tools/Plug-In Settings/PlayCell folder Launch PT and insert PlayCell, close Reinstall Palette Series
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#6
03-25-2023, 08:52 AM
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Re: playcell
Quote:
(Except the Palette installer has some strange behaviours; no installer window on launch, progress bar looks like it's freezing before completing. Looks a bit half-done.)
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad.
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#7
03-25-2023, 08:56 AM
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Re: playcell
I have the same problem and will try the workaround.
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Johan Bejerholm World Studios Sweden Phone +46707773443
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#8
03-25-2023, 09:42 AM
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Re: playcell
I got it to work with the workaround described above. It is not totally useless, but clearly aimed at getting some quick results with very limited resources and editing possibilities. A beginners toy, basically.
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Johan Bejerholm World Studios Sweden Phone +46707773443
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#10
03-25-2023, 12:12 PM
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Re: playcell
Good question re SampleCell. Guessing the graphics issue is only on the Mac side as it works fine here on Windows 11
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix  BTW, my name is Dave, but most people call me.........................Dave
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