Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools | Intro Discussion

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-28-2021, 11:44 AM
jpin jpin is offline
Member
 
Join Date: Jul 2021
Location: Bangkok
Posts: 1
Default my audio interface not show up in playback engine

I bought Behringer umc22 and connected it to my laptop but it doesn't show up. Now it can't playback when connected to the audio interface. The sound can play well on every program except protools. I watch so many clips on yt and every clips can select their audio interface but I can't. When I try to playback it's ended up with this message every single time "The video engine reported an error. More infomation is in the video engine log file.", although closing the video it's still not playing. idk how to do rn. thanks

Anyway I can playback without audio interface so maybe the problem is my interface??

ps. it can playback once but the program is forcing to shut down and never playback again

idk how to upload photos does it work?
Reply With Quote
  #2  
Old 07-28-2021, 12:05 PM
JFreak's Avatar
JFreak JFreak is offline
Moderator
 
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,853
Default Re: my audio interface not show up in playback engine

Hi, welcome to the community.

I needed to manually approve your post because it had attachments. You need to post a little bit until this system lets you do that without pre-approval, sorry about that.
__________________
Janne
What we do in life, echoes in eternity.
Reply With Quote
  #3  
Old 07-28-2021, 01:11 PM
Ben Jenssen's Avatar
Ben Jenssen Ben Jenssen is offline
Member
 
Join Date: May 2000
Location: Oslo
Posts: 5,260
Default Re: my audio interface not show up in playback engine

It's important to do the optimization steps you find here:

Computer Optimization and Troubleshooting Guides
__________________
Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6.
Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools not responding when audio interface selected as playback engine jamesstapleton Pro Tools 12 5 03-25-2018 07:27 PM
HD Native I/O does not show in playback engine Kevn Blvk Pro Tools HDX & HD Native Systems (Win) 5 12-31-2017 12:50 PM
Mbox pro doesn't show up in Playback Engine Josh523 Pro Tools 12 4 11-13-2017 09:09 PM
ASIO4ALL driver or audio interface driver for playback engine? slidincharlie Getting Started 2 02-26-2017 12:31 PM
No m-audio interface in current engine (playback engine) SlicerSounds Windows 1 10-04-2012 12:27 AM


All times are GMT -7. The time now is 09:41 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com