digi003 factory win7 64 bit freezes or blue screen

[hkk009008]

Hi
I need help... my pt 8.0.4 always freezes when opening session or clossing session even during session please help
SiSoftware Sandra

System
Host Name : DAW
User : HK
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Speed : 2.67GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Internal Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 2x 256kB, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, Synchronous, ATC, 16-way, 64 byte line size, 16 threads sharing

System
System : MSI MS-7522
Mainboard : MSI MSI X58 PLATINUM SLI(MS-7522)
Bus(es) : ISA PCI PCIe USB FireWire/1394
Multi-Processor (MP) Support : 1 Processor(s)
Multi-Processor Advanced PIC (APIC) : No
System BIOS : American Megatrends Inc. 8.15
Total Memory : 11.99GB

Chipset 1
Model : MSI ??? (3405)
Front Side Bus Speed : 1x 133MHz (133MHz)

Video System
Monitor/Panel : Acer X223W
Monitor/Panel : ACR X193W+
Adapter : ATI Radeon HD 4800 Series

Physical Storage Devices
WDC WD6400AAKS-22A7B0 3.5" 640GB (SATA300, 7200rpm, NCQ, 16MB Cache) : 596.17GB (E:)
ST3500320AS 500GB (SATA150, NCQ) : 465.76GB (D:)
WDC WD3000HLFS-01G6U0 300GB (SATA300, 10000rpm, NCQ, 16MB Cache) : 279.46GB (C:)
HL-DT-ST DVD-RAM GH22NS30 (SATA150, 48x CD-R, 48x CD-W, 6x DVD-R, 6x DVD-W, 2MB Cache, 192kB Flash) : N/A (F:)
ELBY CLONEDRIVE (SCSI, SCSI-2, 256kB Cache) : N/A (G:)

Logical Storage Devices
Audio (E:) : 596.17GB (408.08GB, 68% Free Space) (NTFS) @ WDC WD6400AAKS-22A7B0 3.5" 640GB (SATA300, 7200rpm, NCQ, 16MB Cache)
Back Up (D:) : 465.75GB (445.53GB, 96% Free Space) (NTFS) @ ST3500320AS 500GB (SATA150, NCQ)
DAW (C:) : 279.46GB (144.21GB, 52% Free Space) (NTFS) @ WDC WD3000HLFS-01G6U0 300GB (SATA300, 10000rpm, NCQ, 16MB Cache)
CD-ROM/DVD (F:) : N/A @ HL-DT-ST DVD-RAM GH22NS30 (SATA150, 48x CD-R, 48x CD-W, 6x DVD-R, 6x DVD-W, 2MB Cache, 192kB Flash)
CD-ROM/DVD (G:) : N/A @ ELBY CLONEDRIVE (SCSI, SCSI-2, 256kB Cache)

Peripherals
Serial/Parallel Port(s) : 1 COM / 0 LPT
USB Controller/Hub : Intel(R) ICH10 Family USB Universal Host Controller - 3A34
USB Controller/Hub : Intel(R) ICH10 Family USB Universal Host Controller - 3A35
USB Controller/Hub : Intel(R) ICH10 Family USB Universal Host Controller - 3A36
USB Controller/Hub : Intel(R) ICH10 Family USB Universal Host Controller - 3A37
USB Controller/Hub : Intel(R) ICH10 Family USB Universal Host Controller - 3A38
USB Controller/Hub : Intel(R) ICH10 Family USB Universal Host Controller - 3A39
USB Controller/Hub : Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
USB Controller/Hub : Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Composite Device
USB Controller/Hub : Maschine Controller
USB Controller/Hub : Kore 2 Controller
FireWire/1394 Controller/Hub : Texas Instruments 1394 OHCI Compliant Host Controller
FireWire/1394 Controller/Hub : 1394 OHCI Compliant Host Controller
Keyboard : Standard PS/2 Keyboard
Mouse : Microsoft PS/2 Mouse

Printers and Faxes
Model : Microsoft XPS Document Writer
Model : Fax

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows Vista Business Media Center 6.01.7600
Platform Compliance : Win64 x64

Windows Experience Index
Current System : 5.9

Network Services
Adapter : Realtek PCIe GBE Family Controller #2
Adapter : Realtek PCIe GBE Family Controller

[albee1952]

Operating System(s)
Windows System : Microsoft Windows Vista Business Media Center 6.01.7600
Platform Compliance : Win64 x64

Vista 64 bit is not supported. Try again with Windows 7 Ultimate 64 bit.

[hkk009008]

hm... interesting... I am using win 7 ulitimate 64 bit but sandra report shows that i am using vista... whats up with that?

[mykhal c]

check your mobo BIOS. probably old...and try different F/W drivers also.

[hkk009008]

i am using the siig approved fw card but should i just use the on board fw ?

[mykhal c]

Originally Posted by hkk009008

i am using the siig approved fw card but should i just use the on board fw ?

no just check to make sure you are usin' the best driver for the card. you'll see a list of drivers when you go into control panel and select update driver > select let me choose.

also i 'think' the reason your system is not readin' your OS properly is 'cause of your mobo BIOS rev. another DUCer just had a similiar problem and updatin' his bios corrected the problem. do some research on the MSI website

[hkk009008]

sorry i was using old version of sandra report i downloaded the newer version and it shows the correct os here it is
SiSoftware Sandra

Computer
Model : MSI MS-7522
Workgroup : WORKGROUP
Host Name : DAW
User : HK

Processor
Model : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : MSI MSI X58 PLATINUM SLI(MS-7522)
BIOS : AMI V3.6 07/14/2009
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 12GB DIMM DDR3

Chipset
Model : MSI X58 I/O Hub
Front Side Bus Speed : 2x 2.41GHz (4.82GHz)

Chipset
Model : Intel Core Desktop (Bloomfield) UnCore
Front Side Bus Speed : 2x 2.41GHz (4.82GHz)
Total Memory : 12GB DIMM DDR3
Memory Bus Speed : 2x 536MHz (1GHz)

Memory Module(s)
Memory Module : OCZ OCZ3P1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3P1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3P1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3P1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3P1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3P1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)

Video System
Video Adapter : ATI Radeon HD 4800 Series (800 SM4.1 625MHz, 512MB DDR3 2x993MHz, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 4800 Series (800 SM4.1 625MHz, 512MB DDR3 2x993MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : ATI Radeon HD 4800 Series (800SP 625MHz)

Storage Devices
WDC WD6400AAKS-22A7B0 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 596GB (E:)
Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ) : 466GB (D:)
WDC WD3000HLFS-01G6U0 (300GB, SATA300, 3.5", 10000rpm, NCQ, 16MB Cache) : 279GB (C:)
HL-DT-ST DVD-RAM GH22NS30 (ATAPI, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)
ELBY CLONEDRIVE (SCSI, SCSI-2, BD-R, HD-DVD-R, DVD-R, CD-R, 256kB Cache) : N/A (G:)

Logical Storage Devices
Audio (E:) : 596GB (NTFS) @ WDC WD6400AAKS-22A7B0 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Back Up (D:) : 466GB (NTFS) @ Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ)
DAW (C:) : 279GB (NTFS) @ WDC WD3000HLFS-01G6U0 (300GB, SATA300, 3.5", 10000rpm, NCQ, 16MB Cache)
Optical Drive (F:) : N/A @ HL-DT-ST DVD-RAM GH22NS30 (ATAPI, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (G:) : N/A @ ELBY CLONEDRIVE (SCSI, SCSI-2, BD-R, HD-DVD-R, DVD-R, CD-R, 256kB Cache)

Peripherals
LPC Hub Controller 1 : MSI LPC Interface Controller
LPC Legacy Controller 1 : Fintek F71882FG/F71883FG
Audio Device : MSI HD Audio Controller
Audio Codec : Realtek Semiconductor 888 High Definition Audio
Audio Device : Hightech Information System HD48x0 audio
Audio Codec : ATI (AMD) AA01h
Serial Port(s) : 1
Disk Controller : MSI 4 port SATA IDE Controller
Disk Controller : MSI 2 port SATA IDE Controller
Disk Controller : MSI JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : MSI USB UHCI Controller #4
USB Controller 2 : MSI USB UHCI Controller #5
USB Controller 3 : MSI USB UHCI Controller #6
USB Controller 4 : MSI USB EHCI Controller #2
USB Controller 5 : MSI USB UHCI Controller #1
USB Controller 6 : MSI USB UHCI Controller #2
USB Controller 7 : MSI USB UHCI Controller #3
USB Controller 8 : MSI USB EHCI Controller #1
FireWire/1394 Controller 1 : Avlab Technology XIO2200(A) IEEE-1394a-2000 Controller (PHY/Link)
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller
Network Adapter : Realtek PCIe GBE Family Controller #2
Wireless Adapter 1 : 802.11 USB Wireless LAN Card (802.11g (ERP), WEP n-bit, 270Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[hkk009008]

thank you for your help ....
and there are three drivers to choose from
1394 ohci compliant host controller
1394 ohci compliant host controller (legacy)
texas instruments 1394 ohci compliant host controller
which one should i chooose?
thanks

[hkk009008]

update...
i tried all three with same result...
please help

[spkguitar]

Have you updated the PACE drivers from www.paceap.com?

Could you please post a list of plug-ins and other software installed? (Please include version numbers.)