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  #1  
Old 02-14-2017, 04:30 AM
Reckless Erik Reckless Erik is offline
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Default Support Plan Update Pricing

Can someone explain to me why I can't purchase my HD update for the long advertised price of $399. I live and work in Iceland, outside the EU, and when I log on to my Avid account the currency quote is always Euros and the price is about $50 more. Why?
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Old 02-14-2017, 04:51 AM
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Default Re: Support Plan Update Pricing

US prices are ex.vat and EU prices are inc.vat perhaps? Possibly differences in currency values? Perhaps some additional Avid-wants-more-money-from-us-europeans tax?
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Old 02-14-2017, 05:00 AM
ChuckS ChuckS is offline
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Default Re: Support Plan Update Pricing

Can you use a VPN through a North American server or is your location somehow tied to your Avid account? What about a US dealer other than Avid?
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Old 02-14-2017, 05:14 AM
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Default Re: Support Plan Update Pricing

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Originally Posted by ChuckS View Post
Can you use a VPN through a North American server or is your location somehow tied to your Avid account? What about a US dealer other than Avid?
You do realise that what you suggest is illegal, don't you?
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Old 02-14-2017, 05:35 AM
ChuckS ChuckS is offline
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Default Re: Support Plan Update Pricing

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Originally Posted by JFreak View Post
You do realise that what you suggest is illegal, don't you?
Illegal for EU residents, yes.
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Old 02-14-2017, 05:44 AM
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Default Re: Support Plan Update Pricing

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Illegal for EU residents, yes.
Oh, yes... Iceland is not an EU country. While possibly not illegal, it is certainly immoral. I always buy things in Finland store
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Old 02-14-2017, 06:05 AM
ChuckS ChuckS is offline
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Default Re: Support Plan Update Pricing

Immoral? We have very different definitions of that word.
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Old 02-14-2017, 06:22 AM
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Default Re: Support Plan Update Pricing

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Immoral? We have very different definitions of that word.
Whatever is good enough for you :)
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Old 02-14-2017, 06:49 AM
Reckless Erik Reckless Erik is offline
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Default Re: Support Plan Update Pricing

Haha. Interesting back and forth. Yes Iceland is not in the EU. That is one of the reasons I question the pricing in Euros. And yes there may be VAT. The local rate is 24%. Still the figures don't add up.
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Old 02-14-2017, 06:59 AM
Reckless Erik Reckless Erik is offline
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Default Re: Support Plan Update Pricing

Sweetwater.
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