Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 12

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-04-2015, 06:14 AM
mhellerofficial mhellerofficial is offline
Member
 
Join Date: Apr 2015
Location: Bad Windsheim, Germany
Posts: 36
Default PT12HD Help Bugs,Update, support plan please

Im on PT12.0HD (without support plan), crazy Output monitoring bug holds me up to work with. Does something like this was fixed in 12.1..
Where do I get a support plan for my HD system????

Apart from that feels a bit like I getting forced to buy it because it's a pain in the ass to work with 12.0 with this bug to me.

Got my HD system bundle in Dec 2014 it's poor that it don't work well since I payed that much money on it already, in 11 had bugs, 12.0 brought a big new one to me..

I need help to solve this, let me know about the update plan don't want to stuck on a bugged version of PT, thanks
__________________
Marco Heller
ILOK: mhellerofficial
AVID account:[email protected]
Reply With Quote
  #2  
Old 07-04-2015, 06:30 AM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
Moderator
 
Join Date: Oct 2000
Location: Maryland, USA
Posts: 11,632
Default Re: PT12HD Help Bugs,Update, support plan please

Have you tried 12.1? You can always revert back if it doesn't work for you.

Unfortunately, Avid hasn't announced HD support plans yet.
__________________
www.drewmazurek.com

Mixing and Mastering click here to get started.
Reply With Quote
  #3  
Old 07-04-2015, 06:42 AM
mhellerofficial mhellerofficial is offline
Member
 
Join Date: Apr 2015
Location: Bad Windsheim, Germany
Posts: 36
Default Re: PT12HD Help Bugs,Update, support plan please

Quote:
Originally Posted by Drew Mazurek View Post
Have you tried 12.1? You can always revert back if it doesn't work for you.
No , I can't try 12.1, because I don't have an update plan on my 12HD version which the Avid support offered me back then.

UPDATE: I found 12.1 installer in my download section!!
mmm
crazy
__________________
Marco Heller
ILOK: mhellerofficial
AVID account:[email protected]
Reply With Quote
  #4  
Old 07-04-2015, 06:47 AM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
Moderator
 
Join Date: Oct 2000
Location: Maryland, USA
Posts: 11,632
Default Re: PT12HD Help Bugs,Update, support plan please

Does 12.1 show up in App Manager?
__________________
www.drewmazurek.com

Mixing and Mastering click here to get started.
Reply With Quote
  #5  
Old 07-04-2015, 06:47 AM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
Moderator
 
Join Date: Oct 2000
Location: Maryland, USA
Posts: 11,632
Default Re: PT12HD Help Bugs,Update, support plan please

Quote:
Originally Posted by mhellerofficial View Post
UPDATE: I found 12.1 installer in my download section!!
That's what I thought. Try it.
__________________
www.drewmazurek.com

Mixing and Mastering click here to get started.
Reply With Quote
  #6  
Old 07-04-2015, 07:01 AM
mhellerofficial mhellerofficial is offline
Member
 
Join Date: Apr 2015
Location: Bad Windsheim, Germany
Posts: 36
Default Re: PT12HD Help Bugs,Update, support plan please

Quote:
Originally Posted by Drew Mazurek View Post
That's what I thought. Try it.
Not in the App manager but I just downloaded it on the avid account download page and have a try now! ;-) Thx, Hope it works
__________________
Marco Heller
ILOK: mhellerofficial
AVID account:[email protected]
Reply With Quote
  #7  
Old 07-04-2015, 07:05 AM
mhellerofficial mhellerofficial is offline
Member
 
Join Date: Apr 2015
Location: Bad Windsheim, Germany
Posts: 36
Default Re: PT12HD Help Bugs,Update, support plan please

Do you know if I have to remove everything from 12.0 on my Mac Pro ? It's crazy to get all Plugins to a new pro tools version fit In again every time, is there a trick i don't know maybe?
__________________
Marco Heller
ILOK: mhellerofficial
AVID account:[email protected]
Reply With Quote
  #8  
Old 07-04-2015, 07:14 AM
mhellerofficial mhellerofficial is offline
Member
 
Join Date: Apr 2015
Location: Bad Windsheim, Germany
Posts: 36
Default Re: PT12HD Help Bugs,Update, support plan please

Or can I just install it , overwrite 12.0?
__________________
Marco Heller
ILOK: mhellerofficial
AVID account:[email protected]
Reply With Quote
  #9  
Old 07-04-2015, 07:17 AM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
Moderator
 
Join Date: Oct 2000
Location: Maryland, USA
Posts: 11,632
Default Re: PT12HD Help Bugs,Update, support plan please

Quote:
Originally Posted by mhellerofficial View Post
Or can I just install it , overwrite 12.0?
I almost always just install on top of previous version.

Certainly for a .1 release I would and did.
__________________
www.drewmazurek.com

Mixing and Mastering click here to get started.
Reply With Quote
  #10  
Old 07-04-2015, 07:22 AM
mhellerofficial mhellerofficial is offline
Member
 
Join Date: Apr 2015
Location: Bad Windsheim, Germany
Posts: 36
Default Re: PT12HD Help Bugs,Update, support plan please

will do it that way then, thanks mister
__________________
Marco Heller
ILOK: mhellerofficial
AVID account:[email protected]
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
I have not received any support under the new PT + standard support plan KnightTime Pro Tools 11 40 09-13-2015 11:41 AM
No PT12HD subscription plan? Tim R. Pro Tools 12 24 05-04-2015 04:01 AM
Support Plan stargazer Pro Tools 12 0 04-08-2015 03:07 AM
How is the new Support Plan working for those on it? Ghost In The Attic Pro Tools 12 3 03-30-2015 01:05 AM
Support Plan - $599 with pt 10 karljohnson Pro Tools 10 25 11-16-2011 01:03 AM


All times are GMT -7. The time now is 04:14 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com