Can't Activate Subscription - Avid Pro Audio Community

02-11-2021, 11:39 AM

jamie Papish jamie Papish is offline

Member

Join Date: Aug 2014

Location: Topanga, CA

Posts: 1

Can't Activate Subscription

I was on Pro Tools 11 and wanted to get on the current version. I bought the $9.99 subscription but can't get it activated. No System ID in the purchase Email. Then I bought a one time Support Contract and no ASC came in the email. I've logged into my Avid Account, Ilok Account and no codes. Can't get through to support without the right codes. At a complete loss.

__________________
Thanks,
Jamie Papish Music
MacBook Pro 15' Retina
OS 10.9.4
16 Gigs of RAM

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