002r problems

[magredc6]

hi,
when i start my 002r i get nothing except for the mute button lightening up, and the sample rate doesnt do its usual clicking thing and then light up, and it sometimes just times out completly when im trying to update the firmware... if anyone has an idea id appreciate it thanks....

[Aussie169]

Sounds like you have the dreaded power harness failure.
Contact Digi Customer Support. They'll express post a new one to you. Really easy to install yourself.

[magredc6]

hi thans for the responce what exactly is a power harness, is that black cable that comes out the back to power the 002r, the one with the + - and ground cable??

[benjaminvdb]

Isn't that power harness issue fixed yet? I'm currently using an mBox (ver 1) and it works fine. I use it mainly with Cubase however (more than 32 audio tracks, easy integration of vst, plus my mates use it too so it's easy to exchange projects).
I'm considering a multi i/o device and might go for the 002r since I'd stil like to have pro tools around for some stuff. But I don't want a new piece of hardware to crack on me because of a design flaw...

So isn't this problem fixed on new units???

[spkguitar]

According to Digidesign, new units with a serial number that ends in "G" or later in the alphabet have the new power harness.