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#1
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I accidentally press the "surrender" option I NEED HELP.
Hi, I have a great problem.. A couple of hours ago I downloaded the Ilok License Manager and clicked in the license name, I was pressing all things in that app without knowing what to do.. and accidentally quit the license and I want to undo what I did..
What do I do? |
#2
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Re: I accidentally press the "surrender" option I NEED HELP.
What license are you talking about specifically?
What did you surrender? Was there an activation in your account that required surrender? Or were you transferring a license?
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#3
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Re: I accidentally press the "surrender" option I NEED HELP.
According to your iLok account, you followed the correct steps. No need to undo anything.
What you surrendered was this: Pro Tools Express Akai Professional / M-Audio Edition Primer Which is normal when replacing that with this: Pro Tools Express Akai Professional / M-Audio Edition The latter is the license, and shows as activated and installed on your iLok 2 as it should be. So you should all set. |
#4
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Re: I accidentally press the "surrender" option I NEED HELP.
Thanks for the quick response, other issue that I have is that never recieved a Download link and when I go to the Active & Download page after I put the activation code it pops an error message.
I never could install the Pro Tools Express on my pc. Can I send you for email some image screen to ilustrate what is going on? |
#5
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Re: I accidentally press the "surrender" option I NEED HELP.
Here's the image screen of the problems.
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#6
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Re: I accidentally press the "surrender" option I NEED HELP.
You have the correct license. Nothing else you need to do on the iLok or iLok account. To install, see the "Start Here" sticky in the Pro Tools Express forums:
Sticky: Pro Tools Express software - Start Here! Quote:
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#7
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Re: I accidentally press the "surrender" option I NEED HELP.
I need the Pro Tools Express Installer.. A link or something..
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#8
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Re: I accidentally press the "surrender" option I NEED HELP.
In the instructions it says that I have to download from "My Products and Subscriptions" but when I go to that page it says "!No download available. This product is a code only, or available on your purchased discs."
I don't understand. |
#9
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Re: I accidentally press the "surrender" option I NEED HELP.
Have you gone here?
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#10
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Re: I accidentally press the "surrender" option I NEED HELP.
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