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#1
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2 pro tools licenses, one ilok account
I have 2 pro tools licenses, both are associated with the same ilok user account. So it doesn't allow two users from different computers to work at the same time. I contacted support and was told that I had to transfer ownership of one of the licenses to another ilok account. The problem is that it doesn't let me either since it says that 3 months must pass after the purchase to be able to do this operation. can someone help me to solve the problem in such a way that two users from different computers can work at the same time each with its corresponding license?
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#2
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Re: 2 pro tools licenses, one ilok account
This is all BS. If somebody in support said that they need, in the words of Pink Floyd, a short sharp shock. But I'd like to hear the full question they were answering. Are you trying to use an iLok that was previously registered to a different account?
You don't transfer ownership to another iLok account, you literally just move the iLok license to another iLok (or iLok cloud... but I'd stay away from that) in your account. A few simple clicks, no fee, no hassle, no need to involve support, just do it. To do that the iLoks have to be registered with your account. You own the licenses you can move them to any iLok in your account. Now do you really have two seperate iLok licenses or are you looking at a license bundle like for Pro Tools 10/11/12 etc. You cannot separate the licenses in those bundles. Can't see a thing in that photo taken with a potato, not sure what it is supposed to show. Next time please use the screenshot facility built into your computer. Last edited by Darryl Ramm; 07-06-2022 at 01:39 PM. |
#3
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Re: 2 pro tools licenses, one ilok account
You can’t use protools on two computers simultaneously using ilok cloud, but you can use on one computer ilok cloud and on another ilok key or ilok keys on both.
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www.piotrkubiak.pl |
#4
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Re: 2 pro tools licenses, one ilok account
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I found your case and it shows that the CS rep has handled this already. All set?
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#5
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Re: 2 pro tools licenses, one ilok account
Hopefully nobody had to get any shock.
In the meantime. Enjoy: https://www.youtube.com/watch?v=LezoMi3yftM (Pulse is such a stunningly good live album). |
#6
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Re: 2 pro tools licenses, one ilok account
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Second, register the second ilok with the same account. Third, plug both iloks in to the same computer at the same time. Drag and drop the license from one ilok the the other. wait a few seconds, don't unlplug in the middle of the transfer. Super easy. This was you now can authorize two systems at once. This is totally different than transferring one license to a new owner |
#7
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Re: 2 pro tools licenses, one ilok account
More iLok info to remember:
1-you can connect multiple iLoks at the same time. Handy if you have some licenses on 1 iLok and some on another iLok. In my case, because some products allow for 2 authorizations, I have my duplicate licenses on a second iLok that my partner runs on his setup, and his duplicates run on my setup(with an iLok tied to his account). 2-you can move licenses between iLoks from the same account for free(moving from iLok to iLok is not a transfer of ownership). 3-while iLok cloud looks good on paper, it requires a 100% perfect internet connection 100% of the time. The slightest glitch will stop you cold(and what if it happens in the middle of the perfect take?). With that in mind, I ALWAYS use a physical iLok if at all possible. 4-lots of people whine about iLok, but having dealt with every form of authorization there is, iLok simply works, even if you reload every bit of software you own
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#8
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Re: 2 pro tools licenses, one ilok account
Dave, I am with you there. I love the ilok method. Ilok cloud is a pain, especially if your motherboard dies.
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#9
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Re: 2 pro tools licenses, one ilok account
Wanted to drop in and clarify a few things...
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Sorry if I'm misunderstanding your point, but licenses in iLok Cloud are not tied to your motherboard (or hard drive like machine authorization). You could simply start up again after repairing or replacing the computer to have it take over the Cloud Session.
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#10
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Re: 2 pro tools licenses, one ilok account
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