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  #1  
Old 09-20-2021, 09:56 AM
soundboy35 soundboy35 is offline
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Default Pro Tools hangs with Behringer x18 as the USB interface

I'm running PT 20.9.1.123 with an X18 as the USB interface, on Mojave 10.14.6

I'm having issues, specifically when launching/quitting Pro Tools. Pro Tools will hang indefinitely on launch and when quitting.

Is there a specific launch/quit order when using the X18 as an interface as far as which is launched/quit first? I seem to have better luck when launching PT, then launching the XAir app to sync the X18.

The X18 is connected USB and Ethernet to my Mac, in order to run the XAir app. I'm not using an iPad etc, to control the XAir app, so it's all controlled through the Mac.

Anyone else having this issue? I don't know if the issue is USB related or?
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Old 09-20-2021, 10:10 AM
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jeam25 jeam25 is offline
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Default Re: Pro Tools hangs with Behringer x18 as the USB interface

Hi i see that there is no USB oem driver on the mac side for that interface . So maybe a configuration problem ? How mac see the interface ? It is on the aggregate devices list ?

Maybe trying with aggregate and alone ( if possible ) Also , this thing happen using the built in audio as PT playback or just with the berhinger ?

Sent from my SM-G991U using Tapatalk
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Old 09-20-2021, 10:28 AM
soundboy35 soundboy35 is offline
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Default Re: Pro Tools hangs with Behringer x18 as the USB interface

Quote:
Originally Posted by jeam25 View Post
Hi i see that there is no USB oem driver on the mac side for that interface . So maybe a configuration problem ? How mac see the interface ? It is on the aggregate devices list ?

Maybe trying with aggregate and alone ( if possible ) Also , this thing happen using the built in audio as PT playback or just with the berhinger ?

Sent from my SM-G991U using Tapatalk
Hi,
The X18 does show up in the Playback Engine list. I've only noticed the hang issue with the X18. I've set the default system audio to Internal Speakers.
I can try setting the PBE as Built In and Aggregate and see what happens, but I believe the hang only occurs when the X18 is the PBE device
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Old 09-20-2021, 01:38 PM
soundboy35 soundboy35 is offline
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Default Re: Pro Tools hangs with Behringer x18 as the USB interface

Quote:
Originally Posted by jeam25 View Post
Hi i see that there is no USB oem driver on the mac side for that interface . So maybe a configuration problem ? How mac see the interface ? It is on the aggregate devices list ?

Maybe trying with aggregate and alone ( if possible ) Also , this thing happen using the built in audio as PT playback or just with the berhinger ?

Sent from my SM-G991U using Tapatalk
I've been able to narrow it down to the external router (which connects to the X18 only) as the issue. It's using the same IP address as the cable modem for some reason?
I'm not using an iLok cloud license or cloud storage/cloud collaboration?
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Last edited by soundboy35; 09-21-2021 at 01:03 PM.
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  #5  
Old 12-31-2021, 11:35 PM
Osiagh Osiagh is offline
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Default Re: Pro Tools hangs with Behringer x18 as the USB interface

Hey, I’m having the same issue same setup. Any solutions yet?
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Old 12-31-2021, 11:41 PM
Osiagh Osiagh is offline
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Default Re: Pro Tools hangs with Behringer x18 as the USB interface

Quote:
Originally Posted by soundboy35 View Post
I've been able to narrow it down to the external router (which connects to the X18 only) as the issue. It's using the same IP address as the cable modem for some reason?
I'm not using an iLok cloud license or cloud storage/cloud collaboration?
Is it a matter of going to the setup preferences and setting the IP to another path that doesn’t block communication with PT?
Sorry if my question didn’t make sense. I’m having trouble figuring it out.
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Old 01-01-2022, 08:36 AM
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albee1952 albee1952 is offline
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Default Re: Pro Tools hangs with Behringer x18 as the USB interface

I agree that changing the IP is worth a try. Also, make sure the interface(X18) is connected and turned on BEFORE you boot the computer(also worth trying anyway if you are not already doing this)
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