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  #1  
Old 03-26-2021, 06:12 AM
trimix trimix is offline
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Default PT 2021.3 Carbon Subscription - Free IK Plug-ins?

I saw in the PT 2021.3 announcement IK's AT5 SE and TR5 SE were included for active subscriptions. I just installed but still don't see any info on IK licenses and I'm 3 months into the one year subscription included with Carbon. Where would one see the info about redeeming the IK licenses, or are they excluded from the Carbon subscription for some reason?
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  #2  
Old 03-26-2021, 06:51 AM
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K Roche K Roche is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

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Originally Posted by trimix View Post
I saw in the PT 2021.3 announcement IK's AT5 SE and TR5 SE were included for active subscriptions. I just installed but still don't see any info on IK licenses and I'm 3 months into the one year subscription included with Carbon. Where would one see the info about redeeming the IK licenses, or are they excluded from the Carbon subscription for some reason?
That's a good question.

I would think the IK links would appear in your Account "My Products" page.

BUT Since the IK plugins appear to only be available to those who are on a current "Annual" subscription (either paid annually or monthly which are not convertible to perpetual ),,, and is not available for perpetual license holders (even with current update and support plans). Or monthly subscription license holders.

I am wondering if perhaps the Special one year license that came with Carbon (which is convertible to perpetual ) is somehow not eligible Which frankly seems like a bit of a cop out.....
I would call Avid customer support or start a support ticket. and ask them.


This is an excerpt from the Pro Tools expert blog article on 2021.3

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Last edited by K Roche; 03-26-2021 at 07:18 AM.
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Old 03-26-2021, 06:00 PM
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Kyle Splittgerber Kyle Splittgerber is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

Hi All,

These will be showing up in Carbon owner's accounts soon. The system just takes some time to deliver the huge number of redemption codes. Thanks for your patience.

Kyle
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  #4  
Old 03-27-2021, 03:06 AM
trimix trimix is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

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Hi All,

These will be showing up in Carbon owner's accounts soon. The system just takes some time to deliver the huge number of redemption codes. Thanks for your patience.

Kyle
Thanks Kyle, I'll just keep an eye on my Avid link for the new redemption code.
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  #5  
Old 03-27-2021, 06:54 AM
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K Roche K Roche is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

Quote:
Originally Posted by Kyle Splittgerber View Post
Hi All,

These will be showing up in Carbon owner's accounts soon. The system just takes some time to deliver the huge number of redemption codes. Thanks for your patience.

Kyle
Completely understandable time wise

So was I mistaken in my in my question, or are they only going to be for annual subscription licenses as reported in PT Expert ? Or was that report mistaken ?
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.... Kev...
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  #6  
Old 03-27-2021, 06:58 AM
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

Is this Only for Subscription or for those who pay ALOT every year
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  #7  
Old 03-30-2021, 09:58 AM
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Kyle Splittgerber Kyle Splittgerber is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

These IK Multimedia plugin redemptions should now be in all Carbon customer accounts.

Carbon owners, will you check when you have a moment? Thanks.
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Old 03-30-2021, 10:50 AM
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K Roche K Roche is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

Quote:
Originally Posted by Kyle Splittgerber View Post
These IK Multimedia plugin redemptions should now be in all Carbon customer accounts.

Carbon owners, will you check when you have a moment? Thanks.
Yes just checked

So not showing as it's own option on my My Products page and not showing in either my PT Carbon page or My PT Ultimate page
Again to clarify " all Carbon customer accounts" or all Carbon customer accounts who are subscription (and not perpetual) or chose the special Carbon bundled PT subscription option, as opposed to the Extending for free our current PT Perpetual and annual update and support plan (which is what I chose)
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.... Kev...
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  #9  
Old 03-30-2021, 02:12 PM
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Southsidemusic Southsidemusic is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

Quote:
Originally Posted by Kyle Splittgerber View Post
These IK Multimedia plugin redemptions should now be in all Carbon customer accounts.

Carbon owners, will you check when you have a moment? Thanks.
Sooo why can’t you give us a straight answer Kyle?
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  #10  
Old 03-30-2021, 05:23 PM
trimix trimix is offline
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Default Re: PT 2021.3 Carbon Subscription - Free IK Plug-ins?

Quote:
Originally Posted by Kyle Splittgerber View Post
These IK Multimedia plugin redemptions should now be in all Carbon customer accounts.

Carbon owners, will you check when you have a moment? Thanks.
Thanks Kyle, the IK codes were added to my products page.
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