having problems with my new control surface

[kontra152]

i recently purchased a tascam fw1884 and protools 8 will not let me use it for controlling my mixing i have updated all my software for protools 8 and the tascam but every time i go to periphials to connect the board i get check hui power cycle and i just don't know what the hell that means. i am running windows vista 32 with protools 8 i use a mbox 2 to connect the board through the digital in and outs everything else i want to do with the board i can do except control my mixing. it never lets me get that far before i see the above message if anyone has a clue i will be forever grateful.

[macr0w]

How is the board connected to your pc?

Just connecting it to the mbox isn't going to do anything.

[kontra152]

its connected through firewire to my pc. its connected to the mbox through digital spdif

[JMS40]

HUI is Midi mapping protocol... connect the fw1884 via midi cables.

[kelldammit]

if you're running pt8, i've had similar issues with hui control. on the digidesign website, there's a patch for legacy midi controllers - protools 8. mackie hui control is listed among them. if you connect your controller via midi and still have these problems, try this patch.

kell

[Avid]

Tascam has a PDF with instructions on their website:
FW-1884 Resources
Under "Documents"

14. FW-1884 with Pro Tools: (download)

One thing that is incorrect in that older document from Tascam is that you need to download the HUI controller profile. The "Legacy Controllers" downloads for Pro Tools 8 are the CS10 and PC1600 profiles. The HUI profile is automatically installed in your Controllers folder with all Pro Tools 8 installations.