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Old 07-15-2010, 08:57 AM
c-arts c-arts is offline
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Exclamation PT 8.0.3 won't start up

Hi folks,

we have a huge problem with Pro Tools here.

When i start PT it starts up normally. But when i choose making a new session or even an existing session it "works" but stucks at "Building Mix Window".

When i wait like 2 minutes it forwards to "Building Edit Window".

And after 2 Minutes it shows the normal windows. But i can't do anything now. Even if i want to maximize the window it stucks.
No thought on building to new tracks or something.

I have Snow Leopard 10.6.3 and PT. 8.0.3.

What i did to make it right:

Complete new install of Mac OSX with deleting all files.
Complete new install of PT
Complete new ILOK Driver
No Plugins except the Digidesign ones.
Trashing Databases and Volumes (even if there wasn't any)
Repairing Disk Permissions

I'm totally clueless!!!!

Please help!

Kind regards
Michael
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Old 07-15-2010, 11:20 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: PT 8.3 won't start up

Try putting your audio drives in the privacy panel of Spotlight.
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Old 07-16-2010, 06:12 AM
c-arts c-arts is offline
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Default Re: PT 8.3 won't start up

Sorry, this didn't solve the problem.
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Old 07-16-2010, 07:11 AM
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crizdee crizdee is offline
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Default Re: PT 8.3 won't start up

Quote:
Originally Posted by c-arts View Post
Complete new install of Mac OSX with deleting all files.
Complete new install of PT
Complete new ILOK Driver
No Plugins except the Digidesign ones.
Trashing Databases and Volumes (even if there wasn't any)
Repairing Disk Permissions
Hi,

Having done all the above this only really leaves hardware issues!

Can you remove half of your ram? and see if it still happens! then try with the other half of the ram etc.

remove all connected USB and Firewire devices except keyboard and mouse! slow or faulty hard drives can cause this. also try another keyboard and mouse if you have one!!

Is your system drive ok and have plenty of free space.

Did this system use to work ok? when did the problem start? or is it a new installation?

Chris
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Old 07-16-2010, 11:30 AM
c-arts c-arts is offline
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Default Re: PT 8.3 won't start up

Hi Chris,

we'll do that tomorrow, when we are in the studio.

The system drive is ok and has plenty of space. It doesn't matter if we open up a session on the Macintosh HD or Recording HD - the problem is the same.

The system worked the last months perfect with PT8. This problem happens from one day to another.

We thought about a problem with the Core Audio Card.
But we ran DIGItest and all is fine.

Plus two very interesting things:
1) We had to make a recording than on Logic and all went fine, even if we used the 192 interface and the Coreaudio
2) Just to see what happens we installed the 7.3 version. It opens up normal.

So we really tried out nearly everthing

Regards
Michael
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