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  #1  
Old 06-16-2021, 10:19 PM
grateful grateful is offline
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Default error message (-9073)??

Hello,
I'm trying to bounce a track and get an error message at 5:10 and everything stops. I even created a new session and imported the track and got the same message at the same location. Here is the message:


DAE can't get audio from the drive(s) fast enough. Your drive may be too slow or fragmented, or a firewire drive could be having trouble due to the extra firewire bandwidth or CPU load. (-9073)

What should I do?

grateful

Pro Tools 8.0.3
OS 10.5.8 Leopard
8GB memory
2.66 GHz Intel Core 2 Duo
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  #2  
Old 06-17-2021, 04:13 AM
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Ben Jenssen Ben Jenssen is offline
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Default Re: error message (-9073)??

Ouch, that's an ancient setup. You're not running the session off the internal HD, are you? If so, get an external drive for PT sessions.
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  #3  
Old 06-18-2021, 09:34 AM
grateful grateful is offline
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Default Re: error message (-9073)??

Hi Ben,
Thanks for the reply! I'm running the session onto an external drive.
Now what do I do?
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Old 06-18-2021, 09:43 AM
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Ben Jenssen Ben Jenssen is offline
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Default Re: error message (-9073)??

Well, time for general troubleshooting.
Have you changed anything in your setup lately?
What's your playback engine buffer size?
Open the session while pressing shift, opens session with plugins bypassed.
Your setup is old, so it's difficult to say what's happening.
Perhaps you've simply reached the limits of what it can handle.
See the "Help us help you" in the header of every DUC page for much more troubleshooting tips.
Good luck.
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Life-long audio enthusiast and small studio owner. Retired.
Mac Mini 2018, six-core 3.2gHz i7, 32 gb RAM.
Focusrite Scarlett 6i6 2nd gen, Dynaudio BM6's, Command|8, SSL UC1.
Pro Tools 2020.11.0.157, Mac OS 10.15.7.
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  #5  
Old 06-18-2021, 09:54 AM
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Default Re: error message (-9073)??

Thanks again, Ben!

I tried to locate "Help us help you" and couldn't find it. Please explain exactly how to find it.

grateful
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  #6  
Old 06-18-2021, 09:55 AM
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Default Re: error message (-9073)??

Help Us Help You
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Life-long audio enthusiast and small studio owner. Retired.
Mac Mini 2018, six-core 3.2gHz i7, 32 gb RAM.
Focusrite Scarlett 6i6 2nd gen, Dynaudio BM6's, Command|8, SSL UC1.
Pro Tools 2020.11.0.157, Mac OS 10.15.7.
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  #7  
Old 06-19-2021, 08:58 AM
albee1952 albee1952 is offline
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Default Re: error message (-9073)??

And include the specs on the external drive. On an old system like yours, USB 1 is too slow. If its firewire, how fast is the drive and how full is it. Its bad practice to let a recording drive get more than maybe 3/4 full(so try moving any finished sessions onto a backup drive). If the firewire drive is 5400 rpm, its too slow for recording, period. Sure it may have worked for a while, but many unsupported things work....."for a while"

Beyond that, the computer specs are barely adequate, even for LE 8. It might also help diagnoses to know what interface you have and the session settings(sample rate and bit depth)

What happens at 5:10 in the song? Have you set the playback buffer to 1024?

As a "hail Mary" to complete the project, try making half the tracks inactive and bounce. The enable the inactive tracks and make the other half inactive and bounce again. Import those 2 stereo audio files into a new session and bounce to get the desired final mix(for sure, this is a PITA, but anything is worth it to finish something that needs to be done).
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  #8  
Old 06-19-2021, 02:30 PM
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Default Re: error message (-9073)??

Hi Dave,
Thanks for all the great info. At the moment the issue seems resolved but it can flare up again. If so, I'll probably list all the specs that you recommended.
Best,
grateful
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