System freezes when using Komplete 7 and/or Maschine as a plug-in with Pro Tools

[tfa]

Hi All,

I've tried searching for an answer to my problem to no avail. If this is a re-post to a problem that has already been solved please point me in the right direction.

THE PROBLEM:

When I use Native Instrument's Komplete 7 and/or Maschine as a plug-in in Pro Tools it causes my system to freeze. I hear my processor fan speed up and steadily increase in speed. I always have to cut the power to the system because I fear it might burn out my processor if I just waited to see what happens. The longest I've waited to see what happen has been about 20-30 seconds. The system fully locks up. I am able to do nothing.

This has happened in a session with only one Native Instrument virtual instrument plug-in being on one aux track.

I have made sure I had all the latest drivers and updates for my Pro Tools system and Native Instrument bundles and hardware.

My system is as follows.

Dell Inc.
Studio XPS 9100
12.0 GB RAM
6 processor cores
Windows 7 64-bit operating system

Display adapter type: ATI Radeon HD 5900 Series
Total available graphics memory 4083 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 3059 MB
Display adapter driver version 8.791.0.0
Primary monitor resolution 1680x1050
DirectX version DirectX 10

Pro Tools LE 8.0.4cs2
MBox 2 mini

I also have a thread over on the NI forums and will be contacting NI support directly but I figured it couldn't hurt to ask on the DUC users in the mean time. Any help would be appreciated.

[Ben Jenssen]

This is the mac side of the forum.

[tfa]

Thank you. I don't think I can move it without being a Mod so I re-posted it in the correct forum.