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Old 12-08-2010, 11:46 AM
dkean dkean is offline
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Join Date: Dec 2005
Location: London
Posts: 32
Exclamation Installation failed!!

Hello
I have 2 MacPro systems and I can't install EuControl on one of them. I continually get 'Installation failed!' Using v 2.5.6

I run ProTools 9 on my second system with no issues.

After I get the installation failed message on my 1st system I find that the Euphonix folder has installed in the Applications folder. I can launch EuCon from there.

With the MC Control attached and EuCon running it sees the controller. When I launch Cubase, EuCon does not appear in the drop down menu in Device Setup. (EuCon license is on my iLok)
I've tried reinstalling Cubase and then v 2.5.6 but same thing happens. No firewalls running either.
Any ideas why the software fails on the install on one machine and is OK on the other?
Using different operating systems but have not read anywhere that that would be a problem.
Any help greatly appreciated.
Thanks
Douglas
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Interface Studio

Mac 1 System
CubasePro 11, Pro Tools 2021.7
MacPro 3.5Ghz Six Core Intel Xeon, 64Gb ram,
OSX 10.15.17
Avid Duet, 3 x Avid S1, ProTools Dock, Ableton 10, Reason was 12, NI Komplete 12, NI Komplete Kontrol S61 and S88 Mk2


Mac 2 System
ProTools 2019
MacPro 3.5Ghz Six Core Intel Xeon, 16Gb ram,
OSX 10.13.3
Digi 003 rack
Slate Raven MTi2, Avid MC Transport

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  #2  
Old 12-24-2010, 06:00 PM
dkean dkean is offline
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Join Date: Dec 2005
Location: London
Posts: 32
Default Re: Installation failed!!

Had to restructure my hard drive to resolve this problem.
Still a bit unsure about what caused it but think it was using CleanMyMac. I was trying to tidy up my hard drive and ran CleanMyMac before installing EuCon. I think it erased files in the 'receipts' system folder that were needed. After reinstalling OSX and all my other software programs everything is working great. It took a full weekend to restructure the drive though!!
__________________
Interface Studio

Mac 1 System
CubasePro 11, Pro Tools 2021.7
MacPro 3.5Ghz Six Core Intel Xeon, 64Gb ram,
OSX 10.15.17
Avid Duet, 3 x Avid S1, ProTools Dock, Ableton 10, Reason was 12, NI Komplete 12, NI Komplete Kontrol S61 and S88 Mk2


Mac 2 System
ProTools 2019
MacPro 3.5Ghz Six Core Intel Xeon, 16Gb ram,
OSX 10.13.3
Digi 003 rack
Slate Raven MTi2, Avid MC Transport

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