Sibelius 7/Scorch on iPad problem

[evnoic]

I am unable to open Sibelius 7 files on My iPad using the Scorch app. I have tried placing files on the iPad using iTunes and DropBox. The files appear OK but inform me that an error is preventing Scorch opening any of the files. Files created on Sibelius 6 open OK. I have noticed though, that I can't move the cursor to any part of the music to play, and I can't place the cursor at the start either. When the file plays, it misses the first beat of the bar. I can live with this problem at the moment, but the app has been rendered useless if I want to play Sibelius 7 files. Perhaps there is a workaround. Has anyone else noticed this problem.

Thanks

Evnoic

[Shawn12]

Exactly the same problem for me as well. I've tried to export several .sib files from my Mac to the iPad. They transfer properly, they show up in the 'bookshelf' of the Avid Scorch program..... BUT they will not open. Every single one stops with an error "There was a problem loading the score". I have also tried formatting the score to fit the iPad (hoping that that would fix the problem), however that didn't change anything. I am using Sib 7.

I hope somebody can chime in to help us out.

-EDIT- I just tried deleting and reinstalling the app. That didn't change it's behaviour either......still broken.

[evnoic]

It's good to hear another voice out there at last. I thought I was doing something stupid. I have tried just about everything you described except re-installing Scorch. Thanks for replying.

The app store is usually a great way to contact the developer, and in the past where I have had glitches, developers respond directly and quickly. I know Avid is a big company, but they could do well to look at this form of direct support to customers purchasing their program. Communication is usually quick and efficient. You are informed if they are aware of it and a fix is on the way. It would be nice if Avid could pick up on this and at least let us know either way. The app is useless otherwise, and if you depend on it as a teaching tool, your pupil base comes to a standstill. This is quite a serious problem.

[evnoic]

An update from the Sibelius 7 forum. Daniel from Sibelius has informed us that an update for Scorch is on it's way to the Apple App Store for approval shortly. In the meantime he suggests, along with a couple of other posters, to export the file from Sibelius 7 for use in Sibelius 6 and add this file to the Scorch library on the iPad. I haven't tried it yet but this probably means that it is possible to export other earlier versions too.

Best regards

Eric

[Joe Pearson]

Hello Evnoic and Shawn12,

As Daniel mentioned, there is a fix for this issue coming soon.

Hopefully, Scorch will function perfectly from now on, but if not, I'll be here to help out!

Best wishes,

Joe

[evnoic]

Hi Joe,

Thanks for the information. I have used the export to previous version, saving the file in a DropBox folder and the file loads up in Scorch. Sometimes Scorch crashes, but the file is on the Bookshelf. I really like this feature for transferring files. Much better than using iTunes.

I've noticed that Scorch doesn't always start just before the first note(s) in the score. It's probably a bug which will get fixed. Just wondered if you were aware of it. I was also under the impression that you could drag the cursor to any part in the score. Perhaps I have misread this in the Help file. Can you clarify these points when you have time.

Thanks again for responding.

Best regards

Eric