View Single Post
  #4  
Old 11-01-1999, 05:46 PM
GordonD GordonD is offline
Member
 
Join Date: Nov 1999
Location: Cincinnati, OH U.S.A.
Posts: 3
Default Re: MOTU 2408 vs Digi 001

I have been considering a MOTU 1224, however, I just attended a Digi001 seminar & they pretty much me sold me on the Digi001. The next day I had some questions & could not get in touch with any one at DigiDesign to answer a few presale questions for me (like exactly which RTAS plug-ins come with ProTools LE). In response to an e-mail inquiery, I got a canned response that directed me here.

When I called MOTU with questions about the 1224, I got to talk to a REAL person that was willing & able to answer ALL of my questions.

A friend of mine that's been in the music business for 20 years warned me about DigiDesign's poor technical support. If they can't bother answering per-sale questions, it makes me wonder how willing they'll be to answer tech questions after the sale.

I know that DigiDesign directs you to their local dealers, however, I've found that I know more than the sales people about much of the equipment they sell.
Reply With Quote