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Old 12-04-2021, 09:27 AM
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EddieJones EddieJones is offline
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Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,626
Default Re: S1 “key” commands not working

Quote:
Originally Posted by andybhoy View Post
Thx Eddie.

The most infuriating part in all this, is all I did is upgrade the software! It was working perfectly before that!

In my Eucon config there is a softkeys section. This used to hold down. So, this has been removed from the latest build?

Is there some way for me to actually get in touch with tech support? I’ve send requests but have had no reply. I’m now out my returns period for the S1 and Dock, but they’re not working correctly or I’d have sent them back.

As you’re right - this is all very confusing. Not sure why a working function, no longer works.
I'm the Product Manager/Designer for EUCON so you wont find better support

Are these the commands you refer to? Can you tell me which version they work in and which OSX version....did you update OSX at all? Is this with Cubase did you update that(what version)
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