[Cryos]

I've been using PTx for awhile now and have come across a few issues that are not so serious ( annoying to say the least but not as serious as what I'm currently going through)

I am now experiencing crashes on all my PTx sessions.

Whenever I switch my view on the procontrol console to sends view, protools will crash on all sessions.
any ideas AVID? Is the process of trashing prefs exactly the same as with all previous versions of protools or are there hidden files or other files we have to be careful not to trash?

Thanks