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Old 01-10-2012, 11:04 AM
Here and Now Stonehenge84 Here and Now Stonehenge84 is offline
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Join Date: Jan 2012
Location: Lisbon Portugal
Posts: 5
Unhappy PT9 Crashing when importing audio from an audio CD

My 'File' menu

'Import'

'Audio'

option crashes ProTools version 9.06.

I am running on Windows 64 bit professional OS and Intel i7 CPU 970 @3.20Ghz and have 12GB of RAM.

I navigate to the AUDIO CD in the DVD drive - and the list of files currently on the disc display in the file list window.

But when I then click on a track to select it I get a message which says:

>>

Microsoft Visual C++ Runtime Library.

Runtime error!
Program:C Program Files (x86) Digidesign ProTools ProTools.exe

This application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

<<

ProTools then stops responding / working and I have to use Windows to force the ProTools program to close.

Could it be that Windows is trying to run its media player in the background and that PT causes a conflict?

Do I need to disable Windows media player - if so how ?

Any help appreciated.

Yes I have the reference manuals. And I have read them and I have a training DVD (ProTools 9 essential training with David Frantz by Lynda.com.) I was following the instructions in that on how to import audio files from an audio CD although they show it working on a MAC and not Windows 7 64 bit.

If you are running PT9 on Windows 7 64 bit could you check this out for me please?

Is this a bug or is it something wrong with my computer set up?


Thanks.

I'm new to Pro Tools and this is my first ever post. I searched the forum but didn't find any mention of it crashing when importing audio from an audio cd.
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