[gives]

Originally Posted by lucienpalmer

Yeah, I see that in the updater, but the update device button on the bottom right is greyed out and it say to contact manufacturer.

I remember in the past we had a firmware loader app for the Dante card firmware.

Q do you need the update? Jeff Komar told me it was not necessary, but that was a while ago. It is a silly way to update this thing. I did mine a couple of years ago, so I just can't remember what I did as I was setting up a ton of things at one time. Avid needs to be more instructional on a lot of these things, LIKE posted when there is an update for MTRX. I think there was like 2 firmware updates for the MTRX in the span of a month or two and I only got info when I just randomly went and checked my account for something and discovered them.
Audtinate is up here in Portland and I have a connect there, so I'll see what I can find out tomorrow, but email. them and their support seems to ge on it quickly.
https://www.audinate.com/contact/support

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