[mzampi1]

Hi All! I just bought a DELL XPS 410, Intel Core 2 Quad Core Processor Q6600 and the new Rack 003 (Windows XP SP2). I'm having problems with the FireWire SIIG 800 3-Port PCIexpress (NN-E38012-S2). When I launch ProTools 7.3.1 it tells me "Unable to locate digi design hardware. Make sure hardware is connected and turned on. Click ok when HW is ready."

I worked with Sean at DigiDesign support for 4 hours and he helped clean out registries, etc. He also said that I'm on an unsupported platform, which is true. I thought if I went with a Quad Core processor and 4 Gigs of RAM the machine would scream.

Has anyone gotten this latest and greatest platform combination to work? If so, are you using a different firewire card?

Here are the Dell specs.

Please advise.. Thanks! Mike
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Item Number Item Description Quantity Total Price

222-8094 XPS 410, Intel Core 2 Quad Core Processor Q6600 (2.4GHz,1066FSB) with 8MB cache 1 $1,769.00
311-6272 4GB DDR2 SDRAM at 800MHz 1
310-7963 Dell USB Keyboard 1
320-4278 Video ready option w/o monitor 1
320-4944 NVIDIA GeForce 7300 LE 1
341-4109 160GB SATA II Hard Drive (10000 RPM) 1
341-3865 No Floppy Drive Requested 1
420-4938 Microsoft Windows XP Home Edition,Service Pack 2,English 1
420-4927 Windows Media Player 10 1
420-5924 Icon Consolidation Application 1
412-0688 Image Restore 1
420-6995 DELL SUPPORT 3.4,DIM/INSP 1
420-5769 Internet Search and Portal 1
310-8617 Thank you for choosing Dell 1
420-7244 Dell Support Center 1.0 1
310-7966 Dell Optical USB Mouse 1
313-3607 No modem requested for Dell Dimension 1
412-0914 Adobe Acrobat Reader 7.0 1
313-4424 48X Combo and 16X DVD+/-RW 1
420-5790 Roxio Creator Basic/MyDVD Basic 1
420-5780 Sonic Cineplayer 1
313-2758 Integrated Audio 1
313-4514 No Speaker Requested 1
461-8389 No Virus Protection Requested 1
461-3063 No ISP Requested 1
412-1397 No Productivity Software requested 1
950-3337 1 Year Limited Warranty 1
950-9797 No Warranty, Year 2 and 3 1
985-3668 Dell Hardware Warranty PlusOnsite Service, Initial Year 1
980-7990 Type 3- Third Party At Home Service, 24x7 Technical Support, Initial Year 1
960-8700 Warranty Support,Initial Year 1
310-8591 You have chosen a Windows XP System 1
464-9572 No Preinstalled Software 1
420-7091 DataSafe Online Dim/Ins/XPS 1
420-7094 DataSafe Online 10GB for Dim/Ins/XPS 1
987-7449 XPS,Datasafe 10GB,1YR(Incl w/price) 1
988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online 1